Ermitage Wellness- & Spa-Hotel

Exceptionally nice hotel My son took eight of our family here and we all loved it. The staff are all so friendly and welcoming and the food is lovely . We had three bedrooms in total, all great with large balconies overlooking the stunning mountain scenery The younger ones all enjoyed the pools and as the weather was grey and mizzly my wife and I were extremely happy just to relax in the hotel with the odd short excursion on the great mountain railway which is a five minute. walk away. Personally I have never been in a nicer hotel, even better than Gleneagles (which my son also took us to)

Recommended by a friend who has come here for years ( as every other guest we encountered), we were delighted with our stay. The location is perfect, the spa area perfect, the pools, wonderful, the food great, guided hiking ..excellent..the least expensive rooms were small but very efficient, although the larger rooms, really nice, quieter with great views.

My husband and I stayed for 2 days midweek. Fortunately the snow arrived with us and we had tow of the best days cross country skiing ever rental and trail within walking distance. Loved the hotel. Take the meals option as there are very few restaurants in town Food is plentiful and very good. Loved the 3pm cake station Spa and salt water pools were delightful. Very clean and quiet There is a small ladies only spa too service was excellent Mostly all the staff were fluent in English and we had no trouble communicating

Hmmm what do I say.. the warmth of the hotel staff right from check-in, to room service to the restaurants and the bar and the coffee shop and our favorite the piano man.. the pool, steam sauna.. absolutely all were much above par this is one of the best place we have stayed in Europe.. There is so much positive vibes and things that I can’t write I would suggest everyone traveling to Swiss should go here to experience. Thank you team Ermitage you, your room, your hospitality was astounding and out of this world - thank you so much for a wonderful stay that we had at your beautiful resort. Just few suggestions pls - Put an air conditioner into the hotels, restaurants and the rooms as all the places were a bit stuffy especially the restaurants. - you have invested in making 4-5 amazing restaurant rooms and I suggest you keep moving the guests every day to experience the different rooms. - Vegetarian food could be improved for the dinner main course. Thank you team Ermitage you guys made our holidays amazing.

Exceptionally nice wellness area, very generous and tasty breakfast and delicious dinners. The room was nicely decorated, spacious and quiet. The hotel is very clean and the staff are all friendly and helpful.

Whew...this is a destination! Recently had a 5 night stay here, prompted by previous wonderful stays at the Ermitage's sister resort, Hotel Beatus. Hotel is easy to reach on the efficient train and a 3 minute walk from the train station. Hotel is very clean, staff is impeccable with guest service. Most guests speak German for first language and second most popular language that I heard was French. I REALLY like staying at hotels like this where there are potentially minimum American tourists. Other guests were a true delight and I very much enjoyed conversations and hiking excursions with them. Complementary newspapers in German or French. I am OK with this, even though I can't read either as I am in Switzerland and English is not one of the official languages. A couple of TV stations in English. But not much time in my room...lots to do! Food quality and variety were beyond my expectations. Breakfast starts at 7:30, lunch 12-2:00 and dinner from 7:00. I would personally prefer dinner at 6:00 or 6:30. Guided hiking excursions are 11 of 10 as hiking staff stellar. Pools and wellness were awarded some prestigious Swiss award and were wonderful. I wasn't thrilled about the layout of my single room facing park side. Hope I like my single park side room for summer, 2023 better. Minibar refrigerator was the tiniest I have seen. Red painting of cow in my room was a little unusual to me.

This hotel offers a nice deal compared to many other Swiss luxury wellness hotels and delivers across the board. The whole place is clean and polished. The pool area is modern and elegant, however it was a bit odd that the entrance is to be found in a "Kiosk"... Food was very good and all staff were really friendly. Interestingly, the hotel offers an own cinema that guests can use whenever they want. The only negative point is related to the staff in the bar/lounge. They are not attentive enough. I sat down multiple times and was simply ignored and not served. Overall it was a pleasurable stay and I recommend for a short wellness trip.

The hotel is perfectly located within walk from the ski slopes and offers a lot of facilities and activities : spa, wonderful pools, ski and hiking guides, fantastic sport room. We took the full board option that was excellent : 5 courses menu, great breakfast with a wide range of food, a great wine list. As for the room, the beds are very comfy. However, the standard room is a little bit small and therefore, an additional wardrobe would have been useful. The only minus point is the heat - the hotel and the room are too hot and we had to open the windows during the night. Special mention to the sommelier for his expertise and his lovely sensé of humor.

I received for my birthday a voucher for the brunch however unfortunately the Covid kicked in and I couldn’t use it. They kindly extended it but when I tried to book by a week too late I received a message saying … sorry too late and we are complet anyway. I don’t think this is very professional, is paid and at the end of the day no deadline should apply! I am very disappointed! If this is how they behave with clients I clearly wouldn’t recommend it!