Hotel Diamante Sayulita

A small family owned hotel. They try hard but the hotel is old and very dated. We booked a room with a queen bed and a TV etc. but were given a very small room with no TV. We were in a room backing on to the street. The street noise carried on until 3am. Fortunately we did not pay in advance. We checked out and moved on. ******* and the hotel agreed on charging for two nights even though we were booked for 14 nights. We only stayed the one night. Thank goodness we did not pay in advance.

Loved the breakfast in the morning. Location is great because it is not right in the center while still being walkable. There are also many options on the street itself. Right next to the beach. The staff are fantastic and keep the facilities spotless. Would stay again.

The owners/mangers couldn’t have been more accommodating!! A pleasure to stay, it was like being at their home. Great Breakfasts !! Clean rooms good air conditioning! Close to all of the venues we were in town to see. We only needed basic accommodations and we were more than pleased!

We are seasoned travellers. Our recent experience at Diamante was the worst experience we have had in over 50 years of travelling. We had booked 4 nights at the Diamante through Booking. com, about 3 weeks prior to our trip. We had received a confirmation number shortly after our booking and were looking forward to our stay. On our arrival in Sayulita, we received an email stating that our reservation had been cancelled because they couldn't verify our credit card. This occurred about 1 hour prior to our arrival. When we arrived, the lady at reception told us that *********** had cancelled our reservation and furthermore, the Diamante didn't have a room for 4 nights. They could offer us 2 nights, which we took and paid for, with the same card that 'could not be verified'!! When we contacted Booking. com, we were told that the hotel had cancelled our reservation. Upon further discussion with the lady at Diamante, we were told that a film crew from Mexico City was arriving and would require the whole hotel to film their telenovela. She suggested another hotel a couple of blocks away and we were able to book 2 nights there. The bottom line is that the hotel lied to us and essentially kicked us out of our reserved room to make way for the film crew. As we were moving to this new accommodation, another couple followed us from the hotel. The same thing had happened to them! The following day, we noticed that the hotel had been completely blocked off. The only vehicles to be seen in the hotel parking area belonged to the film crew. The only positive thing to come from this was that the hotel to which we had moved was considerably nicer. What is most upsetting to us is that we were "thrown under the bus". We were lied to by the hotel and basically left to fend for ourselves. A great business model!!!

Great location. Very clean. Wonderful staff. Nina was always helpful. Good continental breakfast included. Our room #8 was very small 1 double bed.. try for a bigger room. Very nice common areas and a pool.

Beautiful place and super clean. Just stayed one night. Just outside the gate you can view the ocean. Comfortable bed with lots of pillows. There is a communal refrigerator to store your drinks. The staff made it 5 stars.

Veey good stay and the staff were lovely and warm-hearted! Definitely would recommend. Location is perfect, beach very close and just a 5 min walk to town centre, which was more busy.

This is a surfers town heaven the hotel has that appeal kind of hippiesh you have to do everything on your own they don't really have a profesional team it's run by a hard working family and that's respectable. we did not used the pool with is very small but does not look that appealing haha! We where there to sleep for a couple days the rooms are kept clean and the beds are confortable. they do offered free breakfast which we did not try. Over all this is a budget hotel don't expect more.

Highly recommend this hotel. Central to the downtown and beach within a five minute walking distance, very clean room, wonderful staff, and excellent value for your dollar. We just wanted a clean room with air conditioning, hot water, and very quiet … and absolutely no bugs to be found here (unlike the other hotels nearby). Photos don’t do this hotel any justice, and was so much nicer to see in person. I’d come here again in a heartbeat. They offer a very simple free breakfast, but if you want a fantastic place for breakfast that’s healthy, try Anchor Cafe in the downtown core.