Red Roof Inn Ashtabula - Austinburg

Room was freezing as no heat on when arrived and no hot water had to take a cold shower even though I let only the hot water run for 20 minutes otherwise the room was clean and satisfactory

Bathroom was dirty. Hair in the shower. Shower just generally dirty. Wash cloth (yes only 1) both days was brownish! Continental breakfast was a joke. ONE bagel and white bread slices. Coffee was empty. Water in carafe for tea wasn’t hot.

Hotel was loud and filthy. Service was non existent. We booked for two nights and left after one due to how nasty this hotel was.

The area was great. Front staff was nice. However, when we got in the room late that evening, there was hair and black specs all over the sheets, clearly they had no been washed. There was black hair all over the bathroom floor, toilet and vanity. An empty bag sitting behind the bathroom door, a huge wolf spider on the floor (alive) and the floor of the room has not been swept, especially not mopped. Clearly they did not clean the room aside from remake the bed, pretty sad to pay over $100 a night for a room and not even be respectful enough to clean it for guests.

The room was clean, adequate for one's overnight needs. Location was right off a highway. Only one restaurant nearby. The hotel only offered a cold buffet breakfast which was pretty sparce. There were only 2 cold cereals. Apples but no bananas for the cereal. The OJ and milk pitchers were practically empty. There was no one servicing the breakfast area. I mentioned the need for more milk and OJ to Lynn at the front desk and she cheerfully got more so we could eat our cereal. The hot water dispenser couldn't be used because the lever is broken. So, the hot water is in a small thermal pitcher. Instead of walking through the lobby, it is more convenient to use the hotel side door that enters directly into the hallway where the room are located. There were several men outside the door "partying" smoking, drinking beer and speaking profanity which we had to witness as we walked through the entry. The walls are paper thin so we could hear people talking in the hallway and the next room.

For over $100 this is NOT what I was expecting. The toilet seat was very worn and peeling! Rust was in the toilet paper holder. The beds were not comfortable.

We use red roof because of price and closest to family. Grew up in Ashtabula County.

Nice facility with adequate breakfast. Staff friendly and courteous. Clean and very nice grounds to walk our pup

We had a very nice stay. Room was clean. The hallway didn't smell of cigarette smoke. Like orher reviews state. Yes this is an older building etc. But from what i can tell. And from reading other reviews. They are constantly making improvements. Looks like outside was painted. I didnt see any scuff marks like someone complained about. The front desk looks like the picture. Our room looked like the picture as well. Sometimes i think people can be to harsh when posting a review. But overall our experience was great. No issues. No complaints.