Cross Pattaya Oceanphere - Formerly X2 Pattaya Oceanphere

Sr. Bondit Ramsri 910 Charoennakorn Soi 14 Khlong Ton Sai, Montanha Vazia Bangkok 10600 095-042-4691 9 de outubro de 2021 X2 Cross Pattaya Ocean Ball 92 Moo 2, Bang Saray, Sattahip, Pattaya, Chonburi Queridos participantes Em 8 de outubro de 2021, reservei uma villa de um quarto com piscina, mas estava hospedado em uma villa de dois quartos com piscina, quarto 311. Este é um duplex e o outro quarto está trancado. A recepcionista informou que, como a sala estava cheia, era um upgrade para o quarto. O pessoal pode perguntar? Vamos verificar o quarto primeiro, mas quando o garçom entregou o quarto e perguntou ao hotel se o hotel não o resgatou, o cliente receberia o quarto? O quarto deve ir para o segundo andar. O banheiro é o mesmo. Trazendo muitos mosquitos para dentro do quarto, o chuveiro se transformou em um chuveiro decapitado. Não flui em nenhuma direção, a água não é morna nem quente, nem a piscina. Durma por 1 noite, levante-se às 7:00 da manhã do dia 9 de outubro de 2021, vá para a piscina sem o botão de parada de água, nade no spa da piscina e levante-se para tomar um banho quando terminar! ! ! A água não corria e faltou luz. Das 7h15 às 7h30 da manhã, o namorado lá em cima lavou o rosto e ficou chocado. Havia uma grande centopéia na banheira da pia. O restaurante é um buffet com apenas um prato principal. O buffet online inclui fiambre, queijo, arroz branco, leite, cereais, sem salsicha e fiambre. Estes devem ser pedidos ao prato principal. A equipe caminhou até encontrar um cliente. Não pare de andar, oh, há moscas! ! ! No entanto, não precisamos de qualquer compensação, mas achamos que a propriedade alega ser uma acomodação cinco estrelas inadequada

Nice atmosphere , Employee has service mind. Breakfast so delicious and had a lot of the options that we can choose. The room is clean and the bed is so comfy .

lovely hotel! Comfy stay! Good service. Just one drawback, a bit remote. 30mins to city centre

Great value for a nice private villa, you basically have a house house with private pool, modern minimalist interior design, friendly staff and i will def stay again!

The hotel is very beautiful, but the problem is in the hotel management. I sent them several notes regarding the reception and breakfast workers, but there is no change or even a response from the management. I have stayed in this hotel 13 times, and the breakfast is always poor and unappetizing, and the cook is clearly not experienced. The reception workers are some of them, not all of them. Their face is not smiling to the children and customers. Today morning, my child says good morning several times to the lady at the reception, but she does not respond or laugh in his face, which is frustrating for the child.

The security guard is not nice to us. Everyone else is great. He slept when we get there and make us feel like we bother him when we want to get pass the gate.

Nice hotel, with nice service and in room dining. Just bear in mind its quite far from the most attractions

Nice and cozy!

Hotel locations is a bit remote. All peoples checking in at 3:00pm, too busy for reception. Waiting for long time to check and need to wait for the receptionist to return and send us to room. The bathtub stopper doesn’t work on arrival, need to call for repair. There are some knocking sound from the bathroom behind the wall…..mostly at the night time. The breakfast is good with many options. The server Pop is very helpful with good services. The spa is expensive but the Thai Deep Tissue massage is very good. *** The worth issue is regarding hotel providing a bubble soap and put on top of the bath tower at the bathtub…without any card to mention that need to charge, you may easily believe it is complimentary from hotel. When you check out, the receptionist will tell you it is subject to charge at THB250…..be careful if you are not aware of that tricky part from hotel. (Hotel claimed that the charge was written at the bottom of the bubble soap) ***