Papa
28 de janeiro de 2023
I had a reservation for January 25th. I arrived to a slightly grungy room - cobwebs, stains, dead bugs, broken tv. I fell asleep but was awakened to a horrid smell. There was a sewer backup spewing feces into the bathtub. I immediately went to the office. They made a bunch of excuses as to why it was occurring and gave me a key to another room where I could use the bathroom. I went to the second room to find it unheated with a broken space heater and a door that wouldn’t lock. I went back to the office and asked if I could have a refund as I could not possibly stay in either of the rooms. I was given a portion of my money back and I will pursue ******* to refund the remaining. Horrible experience.
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