Selina H
14 de novembro de 2024
This was our first visit to Turkey, and we chose to stay with our children at the Hilton Sarigerme. We booked a lake house room with step access to a private pool area, which provided a wonderful sanctuary for unwinding and peaceful sunbathing when one of us needed a break! The layout was well thought out, and it was kept very clean with daily replenishment of the mini bar drinks and snacks. There were plenty of entertainment options for the children, including a fantastic kids’ club (for teens, tweens, and younger ones), an art school, ping-pong and foosball areas, plus several pool options. The kids club staff were great and we had no issues leaving our children in their care for a couple of hours each day. The main pool area isn’t heated, but it’s a welcome cooldown in the hot climate. The two children’s pools and the spa pool offer heated alternatives. My husband and I treated ourselves to a Turkish hammam and massage, while our daughter, who turned 11 on our trip, enjoyed a children’s spa treatment, including nail polish, an aloe vera facial, and a massage. Huge thanks to Huseyn for arranging this! The spa therapists were fantastic, and we managed to do this while our youngest had a great time at the kids’ club. We did venture out of the resort for a day to Göcek which was arranged for us by Nazli. It is a gorgeous town 30mins from Sarigerme where we were able to take a boat trip to a couple of bays, swim in the sea and enjoy a freshly prepared lunch. It was a truly magical day which we won’t forget. The food options were excellent. Our daughter has a dairy and nut allergy, and the team provided us with an allergy card on arrival. We were able to pre-book her meals via WhatsApp messaging with guest relations. We mostly stuck to the buffet as it offered more options for her, but for her birthday, we went to Tao Chinese restaurant, where she enjoyed sushi, noodles, and a specially prepared vegan, nut-free birthday cake. It made her day so special! The beach bar was also very accommodating, and honestly, the whole resort took her allergies very seriously, which was incredibly reassuring. We often went here for sunset and a live DJ set which we all enjoyed. My only minor criticism would be that, as it was the end of the tourist season and the hotel was preparing to close, certain items like oat milk ran out and weren’t replenished, and the evening buffet staff was a bit sparse. However, a senior team member quickly stepped in to help with our daughter’s pre-ordered meal, and the guest relations assistant, Moira, assured us they’d work to improve this in the future. Evening entertainment was a lot of fun, with various shows and live music. For younger kids who found it a bit loud, they offered a movie night at the kids club with beanbags and popcorn, which was a hit. Overall, I would say if you’re contemplating a stay at this hotel, go for it! We will certainly be returning
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