Phoenix Island Ocean Dream Resort

Na chegada, a equipe foi um pouco hostil com os estrangeiros. Foi-nos dito que o check-in era às 15:00, mas ainda nos disse que nossos quartos não tinham sido limpos. Havia pontas de cigarro embaixo das camas e os roupões estavam rasgados. Mesmo depois de terem dito que limparam os quartos, ainda havia areia em nossas camas e no chão. A experiência geral não foi boa

Estou muito feliz com este hotel. A única desvantagem é a má conexão com a internet. Quase toda a minha estadia eu tive que usar minha internet móvel. Fora isso tudo perfeito. Quarto grande com uma enorme varanda com vista para o mar. Uma banheira incrível na varanda. Este é o lugar onde eu passei minhas noites! Definitivamente ficaria na próxima vez em Sanya.

I have stayed at this hotel previously and had a really wonderful experience,  which is why we chose to return. I feel like this time around, It has deteriorated a lot and I’m not quite sure if that’s because of Covid or the time of year. (December / Jan) We were placed in a different building this time, and it was not as good as the other building. [not the main building either time.] it was much smaller, and all see through glass which is awkward if you’re with friends. The breakfast options were not that good as 3/4 of the food had some time of pork [which I don’t eat] so I was having fried eggs and bread with fruit for almost the entire trip. The pool only opened at 11AM , and that’s if you hang around there and caught someone’s attention. [there was a chain lock on the doors which are newly installed] we also had to sign a waiver before entering the pool, which I have never done before. The pool was insanely cold , and there was no other pool options. [heated.] There was no barbecue dinner buffet option the entire time that we stayed. The rooftop bar was deserted when we visited. The drinks were incredibly diluted, and I felt like I was cheated in terms of the price and quality.