Usuário convidado
13 de maio de 2024
Words can’t express the pleasure of staying at the Iliovasilema Suites. From when we arrived late at night and saw our amazing room, and the lovely meal the kitchen provided, we experienced nothing more than exceptional customer service - and friendliness! To the staff at reception, thank you for seemingly always cheerful and smiling. To the young man who carried our bags up the many steps and ran the bar, I wish I’d taken your name to say thank you and let you know how special you are. Cleanliness is down the amazing housekeeping team. Excellent food is provided by the kitchen and delivered by brave men up those steps! The hotel is beautiful and the views are spectacular. Finally to Suzanne at reception - I hope I’ve spelt your name right! A HUGE thank you for your information, smiley face, happy nature and desire to ensure your guests have the very best experience staying at Iliovasilema. We will be back!!
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