Hotel Bahía del Sol

Ubicación buena, limpieza estupenda, el servicio de buffet deja algo que desear,.

Bel hotel bien situé à coté d'une belle grande plage. Accueil agréable, personnel souriant.Personnel du service restauration très sympa. Dommage que le jacuzzi n'était pas en route.Beau buffet varié par contre je trouve qu'il n'est pas normal que l'on doive payer l'eau quand on paye la demi-pension ! Nous avons était dans d'autres hotels de Majorque où l'eau , les sodas et le vin était en libre service. Juste coté piscine, le fait que beaucoup de personnes réservent leurs transats dès 7 h du matin en posant des serviettes sans être présents, du coup, plus de possibilité de s'installer autour de la piscine après notre petit-déjeuner , la direction de l'hotel devrait l'interdire !

Infelizmente não corresponde ao preço e padrão que os começos estão identificando. Na chegada, são fornecidas muito poucas informações sobre as instalações, bem como sobre as regras das refeições. Tínhamos meia pensão e descobrimos que não é fornecida água para o jantar. Você precisa pedir 500ml por menos de € 4. um pouco decepcionante quando você está pagando extra pela meia pensão. O quarto e o hotel parecem limpos, mas, novamente, quando você começa a usá-los, isso muda automaticamente para um padrão ruim. O ar condicionado não funcionou. Fez barulho, mas não vinha ar frio, então fomos cobrados durante a noite. O chuveiro muda de temperatura de água fria para água absolutamente quente sem aviso prévio. Havíamos comunicado o problema à recepção, mas infelizmente soubemos que isso pode acontecer quando outra pessoa está tomando banho. Muito difícil pois o hotel é enorme com 7 andares... Difícil não estar ao mesmo tempo tomando banho com outros visitantes do hotel. Nós nunca soubemos ou fomos informados de que havia uma segunda piscina subterrânea e uma academia gratuita. A equipe geralmente é simpática, a menos que você tente tirar uma maçã da sala. Entrada!

Definitely not a four star hotel, very average and old fashioned. We arrived at night, no one at reception to check us in. Very strong smell of drains throughout. Our room had mould in the shower, dirty walls, other peoples hair in the bathroom and cracks in the tiles. The rainfall shower didn’t work and was rusty. We had to hold the shower to get washed. The lift had wires hanging out of it. Obviously dangerous. Noisy pipes outside the room in a boiler cupboard , lots of rattling and flushing noises all night. Balcony was very dirty, not maintained. Dirty sun lounger, overgrown shrubs Not a great selection of food, particularly for kids. We were half board and didn’t eat in the hotel once. The entrance to the hotel is nice. Location is quiet and there are nice restaurants nearby. However, claims made on the website are false. Gastronomy? Kids clubs? Entertainment? I didn’t see anything that resembled this. Didn’t find the staff helpful either. I wouldn’t recommend and will never go back.

Never again, would never recommend and hope no guest ever has the misfortune to experience the lowest form of customer service everrrrrr….. paid room confirmed not honoured on arrival, rotten reception furniture crumbling when sat on launching body onto cold concrete form causing injury, injury dismissed, hotel and director on site flat out refusal to report accident, refusal to assist with medical help despite being liable for accident, reception staff deliberately hostile because of no fear of any consequence to the point of taunts, eye rolls and laughter at customer distress so zero customer service or care and to top it all off, poolside thieves make this hotel their home. Need I say any more.

Excellent all round hotel, staff helpful, food really good with a good choice, rooftop bar a must to watch the sunsets and daily activities great without being over the top really enjoyed the quiet yoga sessions, even tried the indoor pool and had a massage session which was really relaxing