Usuário convidado
30 de maio de 2024
We booked months in advance a triple room in this hotel for three days event with my wife and our 8yo daughter. Looking at the pictures on their website, we were expecting a nice, or at least decent room, especially given the price (600€+ per night). What we got is a small roadside worn-out room, with tiny plastic shower in need of renovation (see pictures). When prompted, the reception was useless at providing us with alternative options, and the room cleaning service and amenities turned out to be minimal, with not even a complementary bottle of water for the night! At this price tag, this is highly disappointing. Sure, the location is great and it is probably a charming hotel if you got the right room, but for us it was a total rip-off for what we got. We will be back in Santa Margherita for the OndaClassica, but never again in this hotel!
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