Usuário convidado
20 de fevereiro de 2025
If you're looking for service then you might want to look elsewhere. Form their website, Hotel Colon Rambla appears to aspire to be an excellent service for businesses and tourists, however their very friendly and polite staff unfortunately fall short of the mark; the reception had one member of staff at 20:30 resulting in a 35 minute check in; their room key programmer was broken leading to a wait of 24 hours to receive a room key (the receptionist kindly agreed to let us in each time we asked, though this understandably took some time); the room service took 90 minutes to arrive and reception seemed unable to communicate with the kitchen directly making it difficult to place our order; and unfortunately we had to kill a cockroach, though I suspect this may have just slipped in stealthily from the balcony door. In summary the room was nice and generally clean, the staff were welcoming and the bar was reasonable, but it wasn't worth the wait at this price point.
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