Usuário convidado
4 de maio de 2024
This hotel is in a peaceful location towards the north of the island. From the hotel itself, the sea views and the amazing staff, this has been the most relaxing holiday we have had in years. Approximately 30 minutes from the airport (taxi €40), the hotel is beautifully furnished with welcoming ambience, modern decor and our room was cosy and comfortable. Immediately on arrival staff welcomed us with drinks. We arrived a few days after opening, so there were a few adjus**ents. Paco and the team were happy to accommodate anything we needed, and were wonderful from start to finish. Being the start of the season there were a few adjus**ents to the menus, but the paella and steak were just some of the stand out dishes we enjoyed. The breakfast and dinner buffets were spectacular with a wide variety of dishes. One thing was always consistent - the taste, the quality of the food and the service. We sampled Japanese menu one night (Lachimo). It’s *****ped back menu, allowed for excellent presentation of reliable dishes and excellent taste and quality of the all the favourites (gyoza, salmon and tuna rolls, edamame and matcha ice cream). The beds are incredibly comfortable and the rooms offer spectacular views of the sea. The gym is small, but there is an outdoor section to it and it has everything you need to do a full workout of any description from stretching and foam rolling, to cardio, to free weights and cables. Being without a car, we managed to find the beach (3 min walk) and a secluded little cala (10 min walk up the coastline). Our objective was to chill and relax and this hotel more than delivers on this. If you want to explore a little further, Robby the guest experience manager is a wealth of knowledge. He communicated us prior to our arrival and tailored our visit to ensure our anniversary celebrations were not overlooked. Overall, this is a beautiful hotel in a stunning location with the most amazing staff, all of whom were excellent. Special thanks to Robby, Paco, Marta, Luna, Alba, Alejandro, Gonzalo and Lucia who really made us feel like family. There is construction work going on on the adjacent hotels, but it is due to complete next week (May 10th). And honestly it did not bother us in the slightest. The staff really cemented this excellent 5-star experience.
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