Usuário convidado
17 de agosto de 2023
Can Lluc, the best hotel I’ve been in a looooong time. I’m not much of a review writer but this time I really wanted to share with others our amazing experience. We landed very early in the morning and came straight to the hotel hoping they would allow us to relax and rest by the pool while waiting for the room to be ready. The staff was very kind and welcoming right feom the moment we spoke. They saw us being extremely tired and told us to go have breakfast while our room was being ready. We had breakfast and wanted to pay for it but they wouldn’t allow it, as we have booked the room with breakfast included. It is for the first time we’re not charged for breakfast on the day of our arrival. Extremely generous of them to offer this. While having breakfast, the room was already ready and we could go in at 10am. Again a wonderful gesture from their side thinking that very few, next to no hotel in a high demand area, does that. Especially during high season. Entering the room we had yet another AMAZING surprise. We had been upgraded. They didn’t have any reservations for that particular room during the time we had our small getaway and so they upgraded us from a regular double room to a villa. We were speechless. While there, my husband came down with a flu and one day he couldn’t make it to have breakfast. The staff not only that didn’t mind me taking it to the room but they prepared some “grandma’s remedies” and took the breakfast tray to the room themselves although it was from the buffet. Again something that very few hotels do or allow their guests to do. We felt like home; more like visiting a grandmother that is spoiling her grandchildren 😊 Everyone from the staff is extremely kind, always with a smile on their face and ready to help. The hotel itself is very clean. Located pretty remote though just 30 min away from everything, it is in the perfect area if you want to have peace and quiet. Very quiet. Amazing to disconnect and relax. The amenities are nice and the food is delicious. Everyone at Can Lluc is welcoming and a great host. You can feel that they like their jobs and like being there. Oh and you have to meet Charlie the cat 😊
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