Usuário convidado
2 de janeiro de 2025
We were supposed to get a room with a city view but we got the busy street view. The front desk manager told us that the reason that we didn't get it is because we didn't book the room with the hotel. In addition, there were a few problems with the room that were not fixed.
Here are the issues:
1. The safety box was not working. The technician came to our room when we checked in and he knew how to close the safety box but he couldn’t open it!
2. The air conditioner was not working. We were trying to raise the temperature because we were cold, but the temperature stayede the same.
3. The shower handle was coming out and we couldn't control the temperature and take a shower.
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