Verified traveler
5 de dezembro de 2023
The Hotel staff are friendly and cordial. Nothing over the top or luxe about this place - it is clean, comfortable and convenient. They offer complimentary beverages in the lobby from 4-6pm, which was nice. The lobby is equipped with comfy seating, tables and chairs. The hotel is located near Chinatown and several cool bars/lounges and only a few blocks from the Ritz. We enjoyed walking the area and access to cable car/buses to get around the city. The biggest drawback is the pricing for parking, the daily "urban amenity fees", the astronomical hotel/resort taxes - all the other charges we incurred on top of our nightly rate. Surprisingly, we ended up spending nearly $700 for 2 nights in the tiniest room we've ever lodged in. We had another rude awakening by other hotel guests at 7AM Sunday morning, as they yelled, laughed and carried on like a pack of wild hyenas in the hotel courtyard right outside our window. Staff allowed it to go on for nearly 2 hours and said nothing to the group. We had planned to sleep in - as the whole purpose of our weekend in the city was for my husband and I to take a short respite while caring for my terminally ill brother over the past 6 weeks. However, we ended up checking out 3 hours earlier than check out time and driving 1.5 hour home, just so we could go back to sleep. Overall, the value for our $ just wasn't there. I'd stay here again, if there were no other options.
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