Dawn G
21 de junho de 2024
After a long week of packing and moving, I checked into the extended stay America only to be charged $284 more than I was quoted and had agreed upon. Their system couldn't progress without that payment. This is how the end of my agonizing day proceeded: In the room, there were no accommodations whatsoever except 2 sets of small thin towels and three small bars of soap. No shampoo, etc. If I needed a blanket, coffee maker, dishes, pots, utensils, I had to request each item from the reception desk and make several trips. The counters were worn and old with chips and a dish towel, no sponge or rag, the toilet caulking could have used a professional with vision and a steady hand. Maybe put down the bottle? The "free breakfast" was without coffee, and packages of oatmeal and nutrigrain bars. THAT'S IT!! Never again and I will let my family and friends know.
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