Bibiana
25 de outubro de 2023
I send an email to have upper management contact me and please don't have the disrespectful rude Juan call. We have not received a call.
We lost our key went to front desk to ask for key well it just happen that they could not give us a key because they had registered someone else they should us how our room with our stuff in there was registered under someone else name...
Lost shirts-cleaning lady had returned to front desk but were lost..
By order of Mr. Juan because we ask for a quote for the salon and did get it, we are not allowed to stay there anymore... And if we reserve online we will lose our money...
That Juan guy threatening to call the police which we said please do ... He was trying to provoke into fighting doing signs with his 👊 fist saying he wanted to fight 😡.
And many more things ...
Of course we won't be coming back ... Other then this guy the rest of the staff was nice and respectful and helpful
We are looking into this with officials
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