Joseph
10 de julho de 2023
We arrived, check in was smooth and effortless. Lady at the desk was great and wonderful. We get to our room and there is a machine purifying the air. The smell in the air of the room was so strong it made you cough and burned your throat. Housekeeping came and removed the machine. Temperature in the room was so cold, thermostat on ac said 58. Tv did not work, half of the lights would not come on, toilet would not fill with water, 2 wall outlets in the whole room, mini fridge did not work and was moldy, ceiling in the bathroom was moldy and falling in. After almost 30 mins sitting in a dark room we were coughing, eyes were watering and throats were on fire and had a raging headache. The smell was worse than before. We left for a couple hours (went shopping for new clothes cause we smelled so bad) while the sweet front desk lady worked her magic at relocating us to a new room. After arriving back to facility we get our new room and soon as we walk in the smell of cigarettes and **** were so strong it was overwhelming. Turn on the lights and roaches went scattering. Floor was filthy and beds were messy like someone had been laying in them. This tv only received 6 channels and the only speaking channels were History and a lifetime. Roaches were in the beds. Every night when I arrived back at my room I had to have the front desk reactivate my key card (annoying btw) I’ve stayed at this facility 3 times now and it gets worse everytime. This will be the last time im afraid.
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