Hotéis Courtyard em San Antonio

We enjoyed the stay. Our stay consisted of 3 nights. Unfortunately we stay during the Covid 19 pandemic. We did not get the complimentary breakfast. But this is a Great hotel. Bonus is the pool. Beautiful set up. My only complaint would be, we had to constantly ask for towels. Clean rooms. Decent size rooms. I would definitely recommend this hotel. For sure coming back.

I was very surprised to find that housekeeping did not come on a daily basis. Of course, I found this out once I returned to my room after being out all day and the room was exactly as I had left it. I called down to the front desk to see if housekeeping was still coming and at that point I was informed that they only service the room after we check out but that we were more than welcome to come to the front desk for fresh towels. I was surprised by this because Covid is over and I wish I had been told this when I was checking in. Other than the lack of housekeeping the room was fine and the lobby was lovely. It was nice that there was an opportunity to purchase breakfast in the lobby but when I ordered the avocado toast I was informed that they were out of avocados. Not a big deal but just another check in the negative column.

Just ok. The location is good but there’s plenty of other hotels around. There is a fridge, but no water in the room. I was in room 500 and maybe it was just my room but the way it’s set up, the person on the right side of the bed can only see half of the tv because the wardrobe is blocking it. The room also faces the small pool, which you should try not to get because there are tall buildings surrounding you. A Riverwalk view would be much better. The bathrooms could use some updates. The room does have two full length mirrors which is nice and a desk and a loveseat and it was clean. The front desk service was good. We ate at the bistro for breakfast which was good but a little slow. All in all it was a decent stay but I would try someplace else the next time.

Horrible experience. Poor customer service by Iris. Stayed for a local youth soccer tournament. Arrived late around 11pm Friday night after long drive. Checked in and when attempted to enter room key didn't work. Came back down. New keys provided. After entering the room the room had very strong odor. Came back down to front desk they offered the clean room but that would not eliminate the odor. Requested another room. Hotel rep stated another Queen was not available. They then reluctantly offered a single King room for 3 people. I explained that this was not large enough for us and neither of the 3 of the party could sleep on a sofa sleeper. Front desk clerk Iris was very irritated with us not sure why. Was not empathic to our situation. I then suggested 2 King adjoining rooms so we could have 2 beds and still be together. Even though it did show as available Iris stated she couldn't do that. Finally they did provide this option and provided the keys to the 2 adjoining rooms. My wife and daughter entered one of the rooms and there was someone already sleeping in there. She was shaken up. After going downstairs once again to front desk Iris didn't seem concerned by this mistake or even apologize. This is a serious safety issue. We could have been harmed. She kept typing things into the computer without even explaining what actions she was going to take to correct. Eventually she said she couldn't give us 2 Kings once again. She said she couldn't help us and would just cancel our reservation. I said no and she needed to help try to resolve. Then she said she would just call the non-emergency police line even though we did nothing to threaten anyone. The other desk clerk told her it was not necessary. I explained to her we were here with a large group for the youth soccer tournament. She didn't care. She then proceeded to talk about me in front of me to the maintenance employee. Staci then offered to help and suggested 2 kings that were not adjoining. This wasn't ideal since I didn't like being separated from my family but we took this option. Staci suggested working it out with manager in morning. Staci was helpful and trying to solve our problem but Iris didn't have any empathy and just wanted to get rid of us even though it was the hotel's fault. Iris needs to be retrained on customer service and customer empathy. Our group had other issues with this hotel as well including 4th floor smelling like ****, Doors not working on one hotel room where door had to be taken off, Being told by a worker not to let our teenagers be alone in hotel lobby as there were homeless people, and loud young guests drinking and smoking. Majority of our large group left the next morning due to all these problems. Discussed with manger the next morning (Ashley) and she was apologetic and did assist in finding us another hotel to move to. This was not what we expect from Marriott hotels.

With a stay at Courtyard by Marriott Medical Center San Antonio in San Antonio (Medical Center District), you'll be a 4-minute drive from USAA Corporate Office Headquarters and 8 minutes from University of Texas at San Antonio. This hotel is 7.7 mi (12.4 km) from Six Flags Fiesta Texas and 8.5 mi (13.7 km) from San Antonio Zoo and Aquarium.Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.Satisfy your appetite with American cuisine at The Bistro, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Antonio? This hotel has 1206 square feet (112 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 146 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and you can also request cribs/infant beds (complimentary).

The Marriott chain has always been a guarantee of service and quality. Highly recommended

Located in San Antonio, Courtyard by Marriott San Antonio Airport is in the business district, within a 15-minute drive of San Antonio Zoo and Aquarium and Alamo. This hotel is 8.9 mi (14.3 km) from Tower of the Americas and 9.1 mi (14.6 km) from Henry B. González Convention Center.Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.Satisfy your appetite with American cuisine at The Bistro, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available for a fee.Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in San Antonio? This hotel has 1109 square feet (103 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).Stay in one of 145 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

With a stay at Courtyard by Marriott San Antonio Airport/North Star Mall in San Antonio (Shearer Hills - Ridgeview), you'll be a 2-minute drive from North Star Mall and 6 minutes from San Antonio Zoo and Aquarium. This hotel is 4.8 mi (7.7 km) from San Antonio River and 7.6 mi (12.2 km) from Alamo.Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.Stay in one of 78 guestrooms featuring LED televisions. Wired and wireless internet access is complimentary, while video-game consoles and cable programming provide entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

I was at another Marriott brand location that was truly underperforming. The host team assisted in my transition. The facility was clean and the staff was actively wearing masks and constantly cleaning. We received daily room service and I would recommend staying at this location again. I am a Marriott Rewards. The team was outstanding! Thanks for dramatically improving our time in SA!