Alex A
31 de janeiro de 2024
If you’re only reading the first sentence, here it is: DONT STAY HERE! Los Delfines is hardly a 2 stars hotel. Hotel property is poorly maintained. Rooms are extremely small, outdated, in desperate need of repairs and renovation. We were accommodated at room 223, where the air conditioner wasn’t working properly and condensation drips flooded the sink right beneath it. Bathroom amenities were nonexistent. Three hair conditioners and no soap or shower gel. Shower didn’t work: almost - REALLY! - almost no water flow (I have videos) and no hot water. The room telephone was not working, so we couldn’t call the front desk to complain. There’s no sound treatment, so we slept by the sound of the competing songs playing on the street bars and restaurants. As it rained at night, we woke up to a flooded room. At this tiny room, with no place for the luggages, we left them on the floor. Only to find out that the room was flooded and our stuff were soaking wet. Restaurant is a mess. Terrible service. Worse food. And they lie when they say it’s 5 resorts in 1. You have to make reservations to use the other hotel’s restaurants, and the app doesn’t work. It was a nightmare! Felt like in a terror movie. Booked for three nights and checked out after the first night. Bottom line: don’t even think, don’t go there.
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