Comfort Inn & Suites Salem

Great hotel, very clean and the service was exceptional. We had been on the road for a few days and needed help with a few things. Despite being busy, the person at the front desk took extra time and went out of his way to assist us. We will definitely return!

The facility itself was wodnerful. The staff was great. The breakfast however was minimal compared to other comfort inns i have stayed at. They had the same options each day. There was plenty of food. There was no hot sauce, ketcup, peanut butter or nutella for the eggs and toast tgough.

Our bathroom was so slow and and kept backing up we asked for a plunger the sofa bed that was in the room that my son used and metal poking him so he did not sleep there. They need more attention to there rooms and there not cheap either!!!

First off let me say the staff are amazing. Nothing but complements to the people working there. But that said the problem I had were the door locks. The doors didn't close properly. The 1st room had the door loose and I didn't feel comfortable leaving my stuff there since I had personal electronics. The front desk attendant was very kind and booked me in another room. Unfortunately that door also had issues but not as bad as the original room. I had to make sure the door was closed all the way when I left. Other than that it was clean.

Found crumbs by the bed. Noisy from the upstair tenant and the street. Facility out dated.

Clean room, comfortable, excellent service, simple checkout. Breakfast had decent variety. Traffic noise from nearby freeway noticeable, but heater hum drowned most of it out. Overall a quite satisfactory experience.

Stayed in this hotel earlier in the week and used it again on the return trip. Was originally scheduled to stay in the same room used earlier but clerk moved us into another room when I expressed we had an issue with the scheduled room. New room didn’t have any issues and served us well for the overnight stay. Hotel is conveniently located, relatively cheap and good for an overnight stay, but I wouldn’t recommend it for a long term stay if you plan to spend much time in your room.

Hotel smelled bad in the lobby and hallways - very musty and moldy smell. Almost too difficult to stay but only staying 1 night

The management is doing a good jog keeping a somewhat dated facility in good shape and providing needed amenities. We had the accessible unit (which I needed) and it served us quite well. They offer a nice breakfast that included sausage, scrambled eggs, hard boiled eggs, sausage and biscuits, fruit, cereal, juices, coffee, tea. I often find the scrambled eggs at Choice motels less than appetizing, but theses were prepared properly and were tasty. It would be good for them to have more than one handicapped parking spot. The staff was friendly, knowledgeable, and helpful. This was an unusual set up with them having both Comfort Inn and Rhodeway Inn operating together. This wasn't a problem for us. The Rhodeway units were in a separate section, had smaller rooms, didn't offer an accessible room. and were less expensive. They shared the same breakfast area and offerings as the Comfort Inn guests. As best as I could tell, if having a smaller room isn't important, taking a Rhodeway room might be a better choice for saving money,