Campanile Saint Quentin

The staff were very friendly, efficient and incredibly helpful. They made my trip the success it was. Great food - breakfast consisted of really great range of choices. Thank you for everything.

Last Minute booking. Just staying for good night sleep. Driving from South of France and had long drive. Going back to UK early morning getaway. Unfortunately the room I was given, had a very bad smell. I didn’t think too much of it at first. It is a budget hotel. Thinking it just must be stuffy and opened windows. Told the person at reception. Did not cause too much of a fuss about it. I went into the main town to have dinner. Came back to the room. The smell had not gone away. So I tried call the reception. No one answered or was available. Very concerned so I had a chat with ********** to try to get hold of someone as well. Even they had no joy. Smell unbearable, at one point I was thinking of going to sleep in my vehicle. Then I decided to locate the smell was coming from. I am not totally sure, but smell was mainly coming from bed / linen and carpets. So I ended up using my own sleeping bag and used my own pillow. Lucky I had gone camping before staying at this hotel. No one was that concerned at the hotel. Any complaints, I have call a number. To me that is bad service. When someone in front of you cannot help in anyway. I will not be staying at this chain of Hotel again. The previous night I stayed in another budget hotel called Hotel Kyriad Nord near Valence. It was exceptional clean. Staff both shifts gave excellent customer service. If you are desperate to stay in this hotel, check your room first. Otherwise don’t risk it in my opinion.

We stay in Campanile hotels regularly when travelling through France. St Quentin hotel was clean and the most comfortable beds. Ground floor room with walk in shower was perfect for us. The only disappointment was this hotel did not have the usual evening buffet, which we particularly enjoy. Staff were helpful and polite and helped with our limited French.

Staff was friendly and fast. Room was clean but smell of cleaning fluid was not good.

We have stayed here a few times over the years and always found it to be quite adequate as a stopover on our way to or from the channel tunnel, but this time it was not good. No draft beer on arrival so opted for bottled beer and the guy on reception couldn’t find the price and when he did , had no change out of a €20 note! The meal choice was disappointing and my husband chose the burger with brie and mustard, but asked for no brie, but it was smothered in grainy mustard, which he had to scrape off. The resulting effect was unprintable, but needless to say he spent most of the night in the bathroom. The room had no ventilation other than leaving the window open, but the traffic noise was very loud so not a good nights sleep all round. Very disappointed with our stay and despite the convenience of it being just off the motorway, we will never go there again.

Overall very good.Let down by unhelpful and abrupt receptionist. Looks a bit run down from the outside but rooms were good and bed was comfortable. Breakfast excellent. Would be happy to stay again. Easy accèss from the motorway and about 7 minutes drive into the centre of St Quentin

I would have marked much higher but.....the main reason I use Campanile hotels is that they have restaurants so I can simply arrive, eat dinner and sleep. On arrival I was informed that the restaurant was closed for holidays. I am dissatisfied that I was not informed about this when I booked via **********. I was given a small credit to use against my next booking but I feel this is not a solution as I had to drive to a local restaurant (which meant that I could not have a beer). Also, I now notice that the credit has to be used within 12 months. Inadequate as I am not likely to make further bookings in that time.

Basic hotel we used as a stop over, handy location, decor was a little lacklustre but beds were comfy, room and bathroom were clean and shower pressure was good. With breakfast included it served its purpose well. Not somewhere I would recommend for a long stay but perfect as a crash pad.

Restaurant wasn't serving food when we arrived (they had a big party to cater for) and there was a noisy motor race going on opposite our room until after dark.