Parkway Hotel Saint Louis

We’ve been staying at the Double Tree Hilton multiple times to be close to the Barnes Hospital for my medical procedures. And I can’t tell you enough good things about the employees of this Hilton location. Here’s a recent example… We checked in on July 23rd, as I had to be at the hospital early the next day. As soon as we walked in, at LEAST two employees recognized us and welcomed us back! They were having computer problems that day from a worldwide outage that was still causing problems. Not a problem for them! They ran everything beautifully and escorted us to our room in no time. Early the following day, when we were just out the doors to head to the hospital, one of our favorite gals from the dining area came out the doors and called for us. She just wanted to say hello and tell us how happy she was to see us…. I got a big hug, and she wished me a good outcome at the hospital! She took fantastic care of us the last time we stayed and ensured we had breakfast, even though they were shutting down the dining room. If you are reading this, (I wish I could remember your name!) I want you to know that your beautiful smile, warm and kind heart, and uplifting attitude are something we will look forward to seeing whenever we come back! At the end of my stay in the hospital, there was a holdup on my being discharged. I called the hotel first to see if we could cancel my husband's room for the next night, as I was being discharged a day early, and to let them know we were running a little behind on getting me out of the hospital in time for checkout. The cheerful voice that answered my call was easy to recognize; it was the Manager, Mrs Stephanie Smith. She assured us there was no problem and that we should not worry. She has the most uplifting and welcoming personality and a beautiful warm smile, and you feel like you’re around family with Stephanie and all the others. I know this is a long review and a little late on my posting….But now that I’m feeling better, I want others to know how well the Double Tree Hilton staff took care of us. My husband and I are both very grateful for each and every one of you! And we will definitely be back again within the next couple of months. Sadly, I have an artery on the left side of my brain that has the same problems as the artery they fixed back in July. Happily, we will see all of you again, and we know we will be cared for like family. And thankfully, we know the hospital will get me fixed again. Take care, everyone! The Moynihan’s