Usuário convidado
12 de junho de 2024
1st thing I will tell anyone is, book a restaurant at the reception when you arrive. Download the app and only once you are connected to the WiFi you can then book other restaurants at 2pm each day, but you can only book for that night and no days in advance, the app knows how many are in your room and automatically books for this amount, if you have a larger group with multiple rooms, just put the room numbers in the additional info and that will be it sorted. I wish someone told me this beforehand as it seems no one knows who to book when you ask them. Drink selection is great, the protur cocktail and pink gin and lemonade was a hit with my family as well as Estrella beer. Paper cups are actually pretty strong but a nice touch from the hotel at night you get glasses Rooms were lovely although we booked 2 rooms and they put the cot in the smaller room, which was considerably smaller I may add with various differences. Cleaners missed our room a few times had to actually tell reception as they didn't mop the floors or change the loo rolls, pretty basic stuff really. Food as expected, nothing spectacular but not bad either,always something to eat. We dined at the Asian twice, it was the best restaurant hands down, also tried the Italian and wasn't that fussed about it to be honest The lifts are absolutely horrendous, so in the main building the reception is level 1 then it goes up from there for rooms. the buffet is on level 0, so you have to go down stairs for breakfast lunch and dinner, or if you have kids and a buggy like 90% of everyone when we stayed did and rely on a lift it's a complete shambles. Says priorities on a sign but not enforced and no one really cared. Think my record was 14 minute wait for a lift The positives did outweigh the negatives for sure, the scenery is amazing. I definitely would not hesitate to book again in future
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