Usuário convidado
17 de agosto de 2023
This place has to be the worst hotel I have ever stayed in, I took my granddaughter and wife for my Birthday, on arrival we noted the room was dirty, the coffee table needed throwing away, the windows were falling apart and needed replacing, curtains were thread bare, the view was of an extractor fan and bed was like an MRI scanner, Ceiling 3 feet about your head, all this for the BEST SUITE in the hotel, at nearly £270 per night !!!! even my granddaughters chocolates were all melted on the bed, asked to see the manager NEVER CAME, following morning at breakfast this was total carnage, after breakfast I asked again to see the manager, I was told she was at home and could not see me, We left £800 out of pocket, I rang and asked for some part refund and was told the hotel said my comments were incorrect, LOOK AT THE PHOTOS and then please DO NOT BOOK THIS PLACE. AWFUL
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