Our check-in process was very good. The guy was friendly and welcoming. The room was large, with a fridge and microwave. The beds were pretty old and hard. The thing that really bothered me was there were no blackout panels on the windows. They only had curtains that you could see right through! Not very reassuring when people can walk right in front of your room. I had my husband go outside and stand at the window at night to see if he could see anything through those curtains. He said he couldn't, but it was just creepy! There were no regular channels, just a Roku smart TV which was not very user friendly, Once more people checked in there was no way the internet could support it, and it stopped every minute to load and load and load, making it absolutely impossible to watch anything! In the morning there were no breakfast bags, so my husband asked the maintenance guy that was walking around since there was nobody in the office. He just hurried by and said there weren't any. (which we had already figured out!) No apology, no explanation. When we checked out there was finally someone at the front desk and we asked her about breakfast. She said they didn't deliver them, but she wasn't sure why. We just stood there waiting, so she finally asked us if we would like some fruit, and got us a couple of apples and oranges from the fridge in the office. We apreciated that, at least it was something. There was hand sanitizer at each door entryway, which was good to see.
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