Unica Suites Rome

The experience was terrible, the staffs were unfriendly and unhelpful. I had struggles connecting the WiFi, when I reported to the hotel’s hotline, they instructed me to enter the wrong password and noticed me later that the entire WiFi system in the hotel is out of service. I subsequently called the hotel to obtain the password for an alternative WiFi, the staff neglected my inquiry and told me that the WiFi is down at the moment and wouldn’t allow me to try out the other available WiFi. The check out wasn’t smooth since the reception only cared about telling us to pay the city tax and ignored the issues that I had while residing in the suite. The facilities of the hotel is extremely old and seemed dirty and disgusting as if no one has been in this hotel for ages. The hotel definitely became my worst experience in Italy and has made me hate the city of Rome.

Удобное расположение отеля, до фонтана Треви очень близко, удобная кровать, персонал отеля в основном дружественный. Есть небольшая кухня (чайник, микроволновая печь, холодильник, раковина и кофеварка). Минусы: в номере было очень мало света, действительно не хватает. Окна нашего номер выходили на улицу, она небольшая, но все равно было очень шумно (до 2 часов ночи). Мы приехали рано утром, мы видели, что много номеров освободилось и персонал, который убирает уже работал, но нас не хотели заселять раньше.