Usuário convidado
20 de agosto de 2023
So confused by these reviews! Comparing to other hotels I’ve stayed in, this is not a four star hotel. It is a three star hotel. The location being so near to the lake was amazing. But the hotel itself was disappointing for the price. The place was shabby and not well maintained. Flickering light bulbs and broken tiles. A lacklustre breakfast. There was only one solitary plug socket in the bedroom, plastic cups, and a built in hairdryer from the 80s which barely dried my fringe. The extractor fan in the bathroom was broken so there was no ventilation and it became damp and stinky and nothing was done when we reported this. The air conditioning was ancient and sounded like a broken car so we could only sleep with earplugs. The pool was lovely although small, but being right by a main road made it much less peaceful than many other hotels in the area. If we had paid half what we did I would have been happy, but from price, the star rating and the excellent photography we were expecting more. Riva itself is spectacular and will definitely be going back, but will look for alternative accommodation.
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