Usuário convidado
27 de setembro de 2023
This was our first trip to Italy. My wife and I arrived in Milan (MXP) and traveled 3.25 hours for a two-night stay at Terra Prime Suite. As we were approaching Riomaggiore, Veronica was in communication with us providing exact instructions on where to arrive. She and the porter met us to receive our luggage and got us immediately checked into the suite. After reviewing the entire suite with us, how to use the train app/schedule, where to dine locally, etc. she returned with Aperol Spritzes and homemade bruschetta from her garden which was greatly appreciated after our drive. The suite is exceptionally clean, spacious, and has everything that you could possibly want. After a long day of hiking, site seeing, food and wine, the private hot tub was very relaxing. We loved sitting on the balcony drinking coffee in the morning while overlooking the village. On our day of departure Veronica arrived 30 minutes before we were to leave with homemade croissants and cappuccino's which was a very nice treat and surprise. She and the porter delivered all our luggage to the vehicle which was very helpful. I began speaking with Veronica on WhatsApp nine months before our trip and she provided many helpful suggestions prior to our arrival. Veronica is an absolute gem and exudes customer service! We hope to stay with Veronica the next time we visit as it was an exceptional experience. Brian
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