Paul Gebara
2 de janeiro de 2025
Negatives:
1. Sewage smell all night in room
2. Shower gel empty
3. Shower location being side of the shower is unsafe and uncomfortable to shower
4. Shower is weak
5. Beds uncomfortable- mattress to lumpy and springy, pillows too soft
6. Blood on the single couch bed
7. Room for 3 but only accommodate for 2. Towels were OK, with a spare towel in the wardrobe
8. The room looked like it was used already that day
9. Charged us for parking and when enquired about airport shuttle she said there is also a charge for that.
10. Asked for toothbrush as my wife forgot hers but they said they don't have and said no shops nearby.
Positives:
1. Staff friendly
2. Nice touch at checkin with the warm cookies
3. Also nice map by the elevators but why is Lebanon the only country on the map that is abbreviated as LEB? It's very strange ??
Definitely not a standard of 4 stars Double Tree. Maximum this location should be is 2 stars
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