Usuário convidado
1 de junho de 2024
We returned to White Suites this year having previously been in 2023. Of course we knew what to expect .....lovely hotel, decent choice of food, amazing staff. This year, unfortunately, the behaviour of some of the other guests made our holiday difficult to fully enjoy. At the top pool, which is the 'quiet pool', huge wedding groups took over the whole area. 'Bagging' beds at 7.30 in the morning whilst enjoying a lie-in, and a leisurely breakfast, until 10.... One group were continually inventing different noisy ball games which made it very difficult for us to relax. Even playing their own music....loudly. This unfortunately lasted for the majority of our holiday. Complaints were made to reception by other guests but it didn't stop.... There was continual shouting from 'room to poolside', jumping over the lower balconies, spilt drinks etc. We felt that we were on someone else's holiday.... To round off the holiday there was a fight between two guests (man and woman) in the room next to us. A real fight....This started at 02.45am and lasted until 0400am. Then began again at 0530am. Security was involved, but two nights later it kicked off again....0230am until 0330am. The man ended up sleeping in Reception. I feel really sorry for the hotel. You cannot pick your guests, but you should adopt a zero tolerance policy.....just throw them out! So......absolutely love the hotel but won't be returning. All the offending guests were British of course. Why can't you just behave yourselves?
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