Usuário convidado
5 de maio de 2024
after making reservations 5 months in advance 1 month before arrival time they notified me and said they were raising the rates, $200 per week. We accepted the new rates under protest. Upon checking in, we asked if the payment included all the charges for our stay and we were assured that all charges were included. When we arrived home we found another charge on our credit card and called to find out that they "said" the dock fees had been left off. The dock fees should have been included in the amount we paid and were assured that was all we owed. We had stayed here for four years prior and had not had any problems. HOWEVER, I would not recommend this resort, as it appears they are only interested in misleading the customer and gouging them for extra fees.
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