Ibiscos Garden Hotel

This is our fourth visit to this lovely hotel, which I hope tells you something! It’s a very friendly hotel which offers everything this middle-aged couple needs and nothing we don’t, so is very good value for money. If only we knew of it when our children were younger as it is very well suited for young families. It’s quiet, immaculately clean and one of the closest hotels to the city centre that has a good sized pool to get some lengths in to work off all that delicious Greek food (necessary when the wind picks up and the red flags are raised on the beach!) amongst the children’s pools. We will be back to see you again next year Gregory and team!

Ibiscos Garden hotel Very friendly and service minded staff members! + The Palm pool always had sun beds available. All three pool areas were pleasant to use. The gardening felt so exotic and lovely to be around. The staff has got a good level of English. The hotel convenient store had basically EVERYTHING you would need (and more) and the staff was wonderful! Breakfast was good. Lunch was okay but a bit repetitive. Under cooked chunky french fries with basically every meal, which we grew tired of after just a few days. We asked for replacements but it was apparently difficult to swap the side for something else. Drinks were tasty but the booze was the cheap kind. (Sierra tequila anyone? Better used for washed fluid in your car). Fun activities such as live bands, dance shows, magician show, mascot hugging, etc. Kids friendly hotel by all means! Good air conditioning! Good WiFi, except a bit dodgy around the main pool and restaurant. Plenty of available seats around the lobby, bar and restaurant. Nice and tidy too. - Sleeping in was impossible as the walls were paper thin. All morning preparations and cleaning done by the staff near the pool, outside our patio and in the corridors woke us up truly every morning. Our hotel room (307) was located just next to the housekeepings staff room. Every morning at 6:50 we woke up from their loud chatting right outside our door. I asked the front desk to speak to the housekeepers about it and it got a little bit better but still not good. The hotel rooms were fine I guess but dated. Our family sized hotel room had merely three power outlets in total and none by the beds, suggesting the age of the rooms to be 20+ years. Charging all phones and tablets had to be done creatively. Bring a power bank. Our hotel room had a patio where the hotel had placed a big pot for a public ashtray. Meaning, cigarette smoke was included with our entire stay. The housekeeper cleaning was fair but not great. The restrooms by the pools were sometimes really nasty, and paper towels, toilet paper and hand soap often ran out. And let’s talk about the bar. I cannot believe how inefficient the service was! The Happy hour was between 6-7 pm. Two staff members working. One to mix the drinks and the other to clean up and manage the payments. But the bartender would still have to pause in between every order to notify the other one on what was to be paid for. Both in front of the cash register. The result? A massive queue and lead time of at least 10-15 min to get your drink. I was skipped in line, and when I said it was my turn to order, I got eye balled. I’ve been working as a bartender and I’ve ordered drinks in quite a few bars before, but never have I seen such an inefficient way of running the bar. Two staff members could easily serve drinks and manage the payment themselves and keep all customers happy. More drinks would likely be sold, faster, and people would be happier. Some side notes. Be prepared for very loud cicad

Just returned from 2 weeks staying at Ibiscos with a friend. We had booked for Stalis but were offered Ibiscos after the accommodation fell through. That turned out to be a lucky happening as we loved Ibiscos and Rethymnon! We were in room 733 a spacious studio with balcony in the shade which was great because we could use during the peak heat of the day. Everything was spotless, cleaners do a great job. Good quality fridge, toaster and kettle and enough crockery and utensils to make a snack. Nice pool in our block - it did get busy and there was the usual towels on beds with no-one using for hours but we always managed to get a bed. The hotel is in an excellent location with supermarkets, the beach and bars/restaurants within 5 minutes. We walked into city and Old Town a number of times it was about a mile but on a wide path running alongside the beach. We had one of our best holidays ever and would definitely go back.