Usuário convidado
31 de janeiro de 2023
Booked for 2 nights on a business trip cost of £90 per night arriving on a Tuesday Paid in full on arrival - big mistake. Asked when the restaurant / bar was open was told it wasn't, asked where / when breakfast was, told there was no breakfast couldn't even get a coffee The single room really was a single, small single bed very small room all very tatty. Had to run the hot water tap for 5 mins before being able to have a shower - if I had pulled on the shower fitting it would have collapsed. Awful nights sleep, no fitted sheets ended up sleeping on mainly the mattress. Went out and returned the following night. The room had not been cleaned, bed not made, no clean towels Very few cars in the car park and didn't see any other residents so rooms must have been available Was told rooms only got cleaned every other day so I requested a different cleaned room. The receptionist called someone then informed me it was not possible. I asked to speak with the manager, the receptionist then spoke at length with someone then I was informed I couldn't speak with the manager as it wasn't his shift Shocking hotel, waste of money avoid this place
Traduzir