Alexandra
12 de outubro de 2023
Worst service in all hotels. Ever. I stayed for 5 days and while my stay was just fine, nothing great but was ok.I was checked in and out with out confirming, I was charged more then promised and at the end was charge a cleaning fee of 100$ and they couldn’t provide me pictures and gave a huge run around about talking to a manager or getting questions answered. Horrible customer service, just change you whatever they want. I end up having to go to Marriott to get my money reversed. It was insane. Never again. Don’t stay unless you don’t mind paying 500$ more then promised and have hours to try to get it fixed. Front desk staff was terrible!
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