Hotéis Rotana em Ras Al Khaimah

Overall, it was a good experience, but need to have more check-in counters, extended hours for swimming pool use, and should have entertainment shows and activities like other 5 star properties, especially on weekends.

Great stay as always! Front office staff was super friendly and accommodating. Hotel is conveniently located walking distance from the 2 malls. I had a very short stay but will definitely be back

Stayed in the family villa which was lovely but had a leaking pipe in the bathroom. After learning that management was already aware of this before checkin, we raised a complaint. Many apologies later and we were upgraded to the 2 bed beach villa with private pool. That room was Devine and would actually consider booking that next time. Breakfast was very decent with a big choice. All halal except one clearly marked section. Plenty of pools to chose from. Only downside might be that the villa itself is quite far from the main building so hold carts are always required but they’re not that long a wait. Overall great stay

Very accommodating staff specially Mr Omar at reception he did his best to get us comfortable Only shortfall was pool temperature was not controlled and was very cold Breakfast was awesome

Wonderful hotel. Loved it! Cleaning every day The beds are very soft, large, comfortable The room has everything to make it comfortable to live there Air conditioning, safe, kettle, cups, coffee, tea, sugar, 2 bottles of water. Every day everything is updated during cleaning! A mini-bus goes to the sea and back, but unfortunately, only twice a day, I would like more often and a bigger bus, since all the people do not fit at a time. The staff is friendly, but it would be nice if Russian-speaking employees appeared at the reception) I liked the rest, the hotel is good! Thank you very much 🙏

What an amazing experience! In this review I’m only talking about things we did. There is plenty more we couldn’t do as we only stayed 2 nights. First let’s cover the resort: The resort itself is very luxurious and massive. The villas are huge (we stayed in the Al Rimal Villa)! Having your own pool (very private, no one can see you) is so nice, especially if you have kids who are in there constantly. We were two adults with 2 kids, 12 and 2. There are several restaurants but only 1 is open for breakfast and lunch (can be increased in my opinion, especially the farmhouse should be added). Unfortunately several things are only happening on weekends so try to include the weekend to be able to experience all the offerings. To get around the resort, you can either use the bicycles or the buggy. As we stayed in June, we used the buggy mainly as it’s super hot throughout the day. However, we did cycle in the evenings and during the day a couple of times. There are wild animals all over the resort. They just come and go as they please. Everything feels very authentic and true to its surroundings. Nothing is staged. If you like to see Camels and Onyx close up on your way to lunch or in the evening when cycling back to your room, you will love this place! Let’s look at the Restaurants. Farmhouse - this is a great restaurant right at a waterhole which is beautiful in the evening and a place where a lot of animals gather. The food, drinks and staff were great. This was our favourite restaurant. However, only open for dinner. Shame! Kheela - this is the only restaurant for breakfast and lunch. It’s nice with an Arabic vibe. The food is good (not amazing). The one thing that makes this place very special is the staff. They are sooo friendly and helpful. They loved playing with our little toddler Max. They truly made the experience special for us. I’d like to call some of them out by Name: Wandy, Hemal, Sujala and Susmila. I only put those down as they written their name on my partner’s birthday card but all of them were amazing. In terms of activities: We did the nature drive and camel sunset ride. Both are amazing! During the nature drive you get a real feel for the desert, it’s animals and plants. If you are lucky, you get to hand feed the gazelles. The ride itself is very intense with lots of up and down and many many bumps, so not suitable for small children in our opinion. The Guide, Martin, was great! I can highly recommend him. We also did the rainforest experience which is very lovely. We recommend at least 2 hours. Overall, this place is absolutely amazing and we enjoyed every bit of it! It’s also super kid friendly so highly recommended for families. The staff make this place truly special and add to the the overall experience. We can’t thank all of the staff enough for taking such good care of us.

everything is comfortable,only sometimes the cleaning staff forgot to give towels,tissues,that's it

The hotel is packed with tourist… the front desk initially give me a double bed even my booking says king bed with sofa. When we are already relaxing in our room after a long drive, someone from maintenance came and fix the design at the top of the headboard. They should be doing this before the guest checked in. Such an inconvenience! When I reported this to the front desk, they said they will check but never came back to me. The next day, I was asking for the help of the lifeguard to open the umbrella but he refused and told me to ask the help of other staff even though the umbrella is just behind him! We stayed to a lot of hotels and this is the first time I’m experiencing this poor service! The only good thing in this hotel is the breakfast and the houskeeping. They are well trained and nicer compared to other departments.

Mr. Ishwor & His F&B Teams Are Excellent. We Really Enjoy The Stay! The Food Was Amazing 👏! Thank You Dev Raj For Extra Care For Us. We Will Definitely Visit Again ☺. 🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰And please do vsuch a nice Hotel and enjoy your stay with amazing food and beverages.