Fairfield Inn & Suites Rapid City

房間乾淨整潔，我們住的是套房，一間卧室加一廳，廳裏有沙發（可拉出做一張床），有小冰箱，微波爐。酒店跟water park 連在一起，有很多帶娃家庭入住，白天小娃跑來跑去，吵鬧聲不斷，不過晚上睡覺時還算安靜。唯一不足大概是早餐吧，選擇不多。

러쉬모어와 배드랜드스 국립공원, 데빌스 타워를 여행하는 일정에서 숙소로 이용했는데 시설도 깔끔하고 위치도 좋고 가성비 최고입니다!

#好評#對酒店氣味，安全性，走廊隔音，房間大小，房間佈局，床品舒適度滿意

Rooms and common areas were very clean. Showers were super nice. Breakfast had a large variety of options, including gluten free, oat milk etc… which I thought was nice. Staff were sub par, and right outside the front doors always reeked of cigarette smoke. overall a good experience,

The facility is beautiful and the check- in agent was friendly and knowledgeable. We decided to extend our stay for an extra night and she gave us a slightly better rate and made sure we stayed in the same room.

Cleanliness was great! Even smelled like it had been disinfected. The bed not so good--it had seen its better day. It was way to low for us old people with bad knees and back and way too soft. Replace it! Breakfast was good--good juice and coffee. Selection of food was good.

Hotel lobby and room were good compared to the L hotel next to it the staff at front desk upon check in were awesome on 1/19 on 1/20 i went upto front desk to purchase waterpark passes and a redbull front desk given a seperate card by me in person for this in perdon transaction upon looking at my statement she charged my card on file associated with my room and swiped my card i gave at the time of transcation 24 hours later call to ask about my charge to my original payment method associated with my room and whoever is at the front desk tonight 1/23 does not understand i have 2 seperate charges for the same thing under 2 seperate cards because he can only see the 1 charge on his end the one thats associated with my name on the room we stayed what im going to rate the experience of customer service on because no matter how many times i explain the situation its not clicking. 2 charges 2 seperate d/c cards for the same thing 1 card has my name on it 1 card has my husbands name on it it is for the day 1/20 for 3 waterpark passes my room under my name with my associated card has the charge for the same date 1/20 his card with his name associated on it has the charge for 3 passes and a redbull so a 7 dollar difference in charge amount for the same day, his card is not associated with the room or booking or anything on file that could of been established with my name or card info due to it being a physical in person transaction i just want a refund for the 1 transaction

The staff gave us a free “upgrade” to a balcony seating over the water park which meant we had to listen to the kids scream at the water park. The towels weren’t the cleanest and there was dirty stuff left over from the previous guests

It was good. Breakfast was good, room was okay. The pull out was horrible as expected, but there were old cheetoes and some unknown medication in the pullout as well. Just rolled it back up and made the bed work. It was an ok stay. We stay there for the convenience and close location to the water park.