TownePlace Suites Sacramento Rancho Cordova

Room is new and large nice cooking touch i wish i can staying longer

Peaceful

After staying here twice now, the hotel is clean and new but terrible organization by management. They were overbooked and only had one of our rooms ready. Also wasn’t contacted hours after our room was actually ready. This hotel should not have a 9.2/10 guest review. I’d give it more of a 6-7/10.

I stayed for 2 nights in February 2024 at this property, which is apparently a very new property. As you would expect, everything about the property was new in appearance and very clean. The front office and dining area were open and inviting and convenient. The front office staff was welcoming and friendly and check-in was easy. The room with 2 queen beds was extremely clean, and well appointed, with a full-size refrigerator, stove, dishwasher, and microwave, kitchen utensils, large screen TV, and a large well-appointed bathroom. We asked for the room to be cleaned after the first night but that did not get communicated to housekeeping. Also, on the first night we reported that one of the bedside lamps was not working and we requested somebody to fix it the next day. That did not get fixed while we were there either. The beds were comfortable and the room itself was also comfortable. I knew in advance that the parking was $10 per night, so I was not surprised although I was disappointed to pay it anyway, because I feel that it is a rip-off for consumers. How else are you going to arrive at this hotel, except by driving? It isn’t a downtown location like San Francisco, so to charge for parking seems to me to be gouging the customers. The breakfast was fine; some cereals and a couple of hot items and waffles as well. The bananas on the 2nd day were all soft, however. Overall, this property is a solid 4 stars.

Very clean and new property. They did a good job in the build of the property. They were flexible and let us check in earlier without paying extra. We were sleeping over for a funeral. Parking is open air, but they charged us $10! Usually parking in a free range open lot should be free.

This hotel is awesome! Very nice, spacious rooms - we stayed 3 nights, could've stayed longer if we'd needed to. Great bargain. However, there are limited dining options nearby - you would definitely have to drive to find a restaurant or shopping. Parking was $10 per night. Our dishwasher in our room suddenly started spraying out water, which ended up all over the floor, so that was a little bit of an issue; however the property rep took care of it for us and offered us a different room. We did not take it since we didn't intend to use the dishwasher.

This suite was a real godsend for a 3-night stay. The shower is AWESOME, even better than my home! Full-sized fridge and freezer, 2 burners for cooking, even a toaster and a dishwasher. The dishwasher for some reason started running randomly when the door wasn't even closed and leaked water all over the floor - thank goodness we were in the suite at the time! Hotel personnel came up and unplugged the dishwasher... Fortunately we didn't need to use it. We were offered a different room but declined. My only complaint is that it's in kind of a weird area - no shopping or restaurants anywhere close. It came with breakfast, which was a bit less than good, but at least it was included in the price of the room.

The front desk staff went above and beyond for us(ADA and traveling with a dog and asked for 1st floor near exit door). They were very friendly. Room was gorgeous. Kitchen was beautiful and had everything we needed. Bed was comfy, we didn’t hear any outside noise. Comfy sitting area and shower was huge(ADA). We were there for only one night and wished we could’ve stayed longer. Nice outdoor area. Breakfast was hot and delicious with plenty of selections. Hotel was bright and airy. If I had to pick one area for improvement I would say get rid of the $10 parking fee…why are they charging that anyway? Ample parking and it is not a downtown area where parking is limited and at a premium.

Check in was fine but there was an unexpected parking charge. The bed was uncomfortable and there was a lot of light in the room from the microwave and alarm clock. There was complimentary breakfast that was supposed to be served until 10. We arrived at 9:30 and there wasn’t much to select from and the cooks were pulling the empty hot item containers from the line without restocking food.