Extended Stay America Suites - Sacramento - White Rock Rd

Amenities are good & the price isn't too bad. Cleanliness hasn't really been an issue.

Roaches, missing shower head, strange smell. Had to check out early. Read reviews before you book. Trust me.

Everything was very good except I chose this place so I could cook and not have to eat out. On the night I was there none of the kitchen supplies were available. Other than that everything was very Good and the staff was very friendly.

Checkin was easy and staff was very courteous and polite. There were a couple issues with the furniture and stove that I’ll bring to their attention but we’re only staying a night. Ran into a couple longer term guests while heading to the room and they were pleasant. It’s been fairly quiet too.

Our key didn't work until we inserted it numerous times, got it re-magnetized and had the same issue the next day. And it just kept repeating. (Coming home to stand in the cold to continuous try it). Open the door and theres a thick smoke smell to the room even though the room says it's no smoking. Turn on the bathroom light and felt like the vents were releasing the smoke smell. Opened the windows and housekeeping would pass by and creepily look in while passing. Kitchen is basic, microwave is old, the button the stove was broke and shows the dirt in the button. Def didn't want to use. The cabinet that the TV was on was dusty and I had to wipe down myself. Furniture is ripped. Watered down the shower before entering to reveal a layer of dust and yellow crust go down the drain. Bed and sheets were clean at least. Stray cats on property, dead mouse in the hallway. Pet relief area was patches of dirt, no grass Park style bench and table in one of the parking spots in the back. At night, random people in the parking lot?

Terrible. Extended Stay America did not honor the reservation. They just said that they are doing renovations. And did not have the rooms to give out. How hard is it to notify the customer that rooms are not available. The rooms have been booked in advance for a month.

Room was booked as non smoking -it reaked of cigarettes, burns on the counters, fire alarm chirping all day and night, looked like someone cut their hair in the walkway, drug use all around the building and to top it off one of the rooms had a coroner seal sticker on it. Extremely disappointing hotel. Their grab and go breakfast was packaged muffins and packages of instant coffee and a hot water container. I will never stay there again and will warn other travelers not to stay there.

We were looking for an economical place to spend one night near Sacramento, and found this Extended Stay Inn. The staff at check-in was friendly and professional. Room was fine - not fancy, but clean. There was a McDonald's and some other restaurants only a few steps away. We never felt threatened or unsafe, but there were some people hanging out late night / early morning in the McDonald's lot.

This was one of the worst places I've stayed. We only stayed there because I have had decent experiences at Extended Stays. There were roaches in the room and dead flys. The floor was filthy. There were no cups or anything to be able to use the kitchenette (it is an extended stay). There were no plastic cups to use when you brush your teeth, no coffee maker - nothing. Had no machine to get ice. Asked for a hair dryer to use (listed as available at desk) - no nothing. At this point I don't trust staying anywhere in the Sac. area