The Falstaff Hotel & Restaurant Ramsgate

Pleasant enough with a few *******. 1. The check-in form is *extraordinarily* long and asked for my email address and phone number, both of which were already known to the hotel as I booked online and was sent a text message with the door code. 2. The continental breakfast did not feature the promised cheese and ham. 3. The shower in room 6 was not at all powerful.

This was memorable, for the wrong reasons: six of us had 6 rooms booked for one night, all by one member of the group, through ***********, On arrival we were told that only 3 of the rooms had been paid for so we must pay for the other 3 in order to check in. Although this seemed highly unlikely, we felt compelled to do as demanded and so that we could get going with our planned afternoon walk. We finally managed to get Falstaff staff to recognise their error before leaving the next day. The errors also included charging more for at least one of the rooms than the booking price. The saving grace was that rooms were clean and pleasant. However, one of us had to request a change of room as the ground floor/basement accommodation (bedroom and en-suite) was unheated ie the radiators were turned off. The room (with a rug over quarry tiles) had been unused for some days and so was very cold. Other points: we were charged £10 to use the car park (listed on the website as free); there are no staff on site overnight; breakfast is continental; there is no restaurant.

I don't know where to start with how absolutely fantastic this hotel is !! A grade 2 listed building which the outside doesn't do it justice , tucked away in Ramsgate, within walking distance to Ramsgate main sands and town centre . We booked room 8 , which has a patio area and dogs are allowed to stay in . From the moment we arrived the staff at the hotel were so friendly and professional and welcomed us with open arms , especially the absolutely fantastic manager and owner and staff. ROOM 8: The bedroom was light , airy and beautifully decorated and absolutely spotlessly clean . There is a large wall mirror , full tray with tea/coffee/biscuits etc. There is enough space for a wardrobe and bedside tables and shelves , with a large smart TV on the wall, and beautiful bathroom with large shower. The windows over look the patio and garden and let plenty of light in . FOOD/RESTAURANT: The food is home made and home cooked and freshly made, and the homemade burger with chips and coleslaw was delicious! The food is reasonably priced and ingredients sourced locally. I can not express how absolutely perfect our 2 nights were ! Thankyou to everyone at The Falstaff hotel ramsgate for making us so welcome , we will definitely be back ! Samantha, Daniel and vixen

First of all I want to say a big thank to Alex when first speaking to him on the phone to book. Alex was so helpful & very friendly & helped out with everything. On arriving we booked the self contained flat 1x room with double bed, 1x room with 2 singles both with en suite which was absolutely amazing. There is a living space with kitchen which has got everything for cooking., & has a big veranda for you to sit outside on top. The self contained flat was classed as room 10, but has other contained flats aswell, & normal single/double rooms available if yiu didn't want to stay in the flats. Our flat was amazing & very very clean, & there was towels provided. The falstaff is a little hidden gem, & we where so pleased that we found you. Definitely would stay again.once again thank you to Alex & his team for making all us feel welcome.

Lovely old building, outside freshly painted so off to a good start. We stayed in actual hotel whilst family had apar**ent next door Room 6 was a bit a small but comfortable whilst the apar**ent is very spacious and contains everything you would want except a bottle opener! None of the accommodation was ready for us at 3.00pm and we didnt get keys until 4.00pm although we were allowed a free drink because of this. We were not aware that the chef is not there on Mondays or Tuesdays, however there is board outside , this only appears when the deli (next door and owned by the hotel) is open which says this but nowhere on the website and we were not advised until Tuesday morning when we asked for hot food. The free continental breakfast is abysmal - just ham, cheese and yoghurt with the promise of croissants/toast but laid on a very small table not enough to feed a mouse! Would suggest paying separately for breakfast rather than including in room that way you would get a decent continental and surely wouldnt add too much to the prices of the rooms However plenty of restaurants/cafe nearby to get a decent breakfast. The hotel remains open for guests but closes at 6pm so you are given a key to get in and lock up. Our room was not made up on Monday night - had I been staying longer I would have complained but only a brief stay didn't worry. The hoteliers didn't really connect with us at all other than explaining a bout locking the door and didnt seem particularly welcoming per se. All in all an unusual experience and rather disappointing, although I loved Ramsgate and the surrounding areas

Very clean and quiet, no noise from other rooms. The extra costs on check in (£25 for extra bed even though booked for 3 people, plus £10 parking) were a surprise but it’s central to town and comfortable enough. Very helpful friendly staff.

Lovely staff went the extra mile. Lovely room with outside space to sit down. Lovely breakfast plenty to eat. Bed was so comfy and shower was so nice. Staff catered for our needs. Would definitely stay again. Would recommend to friends. Thank you.

Lovely hotel, extremely helpful, friendly staff. Room was amazing. The bath was so deep my partner stuggled to get out. Good location too, a short walk from the quay and restaurants. My only gripe was the breakfast. Continental, to me, is meats and cheeses. Breakfast provided was a very limited choice of cereal, toast/croissant and drinks (tea/coffee/juice). They have a fully-functioning kitchen, don't know why a hot, cooked breakfast isn't offered. Pub open times are very erratic too.

No one was there! The room was tired in places. Bed and breakfast; No breakfast at advertised time. Check inn was a text message. Car parking was not signposted or explained prior to check in. Very poor experience. Will nnot stay there again.