Usuário convidado
2 de dezembro de 2024
Hi! my stay at this hotel was disappointing. I had booked for 5 nights from november 25th to 30th, paid 26, 600, but we could only stay for a night and checked-out on next day, 26th november, due to terrible conditions. The location was inconvenient with limited access to transportation and it was situated near a hospital making the area unpleasant. The rooms had a strong unpleasant odour and there were no toiletries provided. The food was served in cracked utensils and the front desk was uncooperative when i raise the issue on check-in day. Despite raising the issue regarding a refund both parties were being negligence. I am still waiting for the refund. Looking forward to your best efforts.
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