Usuário convidado
5 de dezembro de 2023
This should be the last place for anyone to stay who's coming with their family for a relaxing getaway. We had multiple issues from the time we arrived at the hotel. Firstly, there is no such thing as early check-in on request, even if their hotel has rooms available and if you do take early check-in then you have to pay extra which I've never experienced in all my life. After getting the rooms our trouble didn't end there, rooms were below average. All their laundry had stain marks, the towels were given wet to us. On requesting multiple time the staff came to change the stained sheets. One of the rooms had technical issues and after hours of waiting they changed our room to a proper one, keep in mind we experienced this after paying for an early check-in. After all these commotion and unsatisfactory experience the least we were expecting was the food to he better, but sadly the food was horrible as well. The idli that was served was as hard as a stone, the cutlet was too oily. Tables didn't have any cutlery or napkins/ tissues. The staff wouldn't answer or fulfill your needs for a very long time. This hotel is anything but luxury, high-tech, poor infrastructure. Overall the experience was pathetic and I'd never recommend this hotel to anyone. Horrible horrible.
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