Usuário convidado
13 de fevereiro de 2024
Plus points...... Nice budget hotel. Good to use as a base. Accommodation is basic, a bit tired, but nice and clean. The communal areas are beautifully kept, and the pool is lovely. The food is plentiful, with some very odd dishes, but can usually find something to eat. Breakfast is the best, the fresh bread and rolls are delicious 😋 Not so plus points....... It's only been 10 months since we were last there. Now I don't know if there's been a change of ownership in that time, but the atmosphere has changed tremendously, and not for the better. We were checked in by a man who, quite frankly, needed a refund from the charm school. He was so disinterested, he was borderline ignorant. I changed some money into EGP, no idea what the exchange rate was, and no receipt given, he just served me, while talking on his mobile and without looking up, slapped the money on the counter and walked away. All the staff seem obsessed with their mobiles though, and guest service are definitely second in their priorities. Another reception team member was having a full on shouting match with an elderly confused guest by the side of the pool. How dare he speak to that gentleman like that, he was bang out of order and needs taking to task over it. This poor old boy was just bewildered, and too be honest, probably didn't speak the lingo, so didn't have a scooby what was going. An absolute disgraceful spectacle. And then there's the animation team. Oh the irony, never was there a more unanimated duo. One bloke, who just walked backwards and forwards, with his black hoody over his head and white sunglasses, who couldn't raise a smile, but thought he was Egypts answer to Fat boy Slim, and played overly loud music, plus one young girl, who, bless her, did try, but the odds were stacked against her. So in all, if it's entertainment you're after, wrong hotel, especially if you have children and need more than just a pool. See, that's the problem, when you've got a couple of old birds, that go away for a winter sunshine fix, they've got nothing better to do once they've read their books, than people watch, a fascinating pass time. And this place was an eye opener!
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