The St. Regis Punta Mita Resort

It’s been a bust so far for our family and we’re only on day three out of six. I’ll be completing a full breakdown later regarding: 1. Quality of the Food 2. Attentive Service Disappointing, considering how much you spend on a five star experience. No comparison to the Four Seasons. Gabino, our Butler, deserves a five star rating… But he can’t cook and deliver the food, make the drinks, and pick you from your room. Look the hotel is magnificent… The room is great. But there’s something missing. Everyone is warm and friendly… But I’m paying for a world class experience that is St. Regis worthy. Underwhelming experience so far.

"I want to express my sincere gratitude to The St. Regis Punta Mita for an incredible experience at their beautiful resort. I am already looking forward to returning. The serenity and service exceeded all expectations. Our room, managed by Hayari, was a perfect escape with stunning beachfront views and an outdoor shower. The morning tea and coffee service was a lovely touch before heading to breakfast. Karen at check-in left us with a fantastic first impression, and the entire staff, including the bellman and butler, provided superb service. Mauricio, my initial contact at the resort, was exceptionally professional and knowledgeable. The breakfast staff were also excellent. Special thanks to Sigfrido (Sixth) and his team for the wonderful dining experience, including a visit from the chef. We enjoyed the food so much that we couldn't finish two pizzas! Next time, we'll skip the guacamole and crudité before the sabering to save room for dinner. The St. Regis Punta Mita embodies true hospitality, and I can't wait to visit again."

My husband and I spent three nights at the St. Regis Punta Mita and was spectacular! We absolutely loved everything about it. Our room, 7301, Ocean view Junior Suite, had the best view and we loved the location of it - super close to what felt like the adult pool, and also a short walk to the Sea Breeze bar and that entrance which made the walk to the Golf Club very quick. The service was impeccable throughout, with special thanks to Leo and Marianna our butlers, they were very responsive to any question or need that we had. We visited almost every bar on property and especially enjoyed the tequila tasting with Luis at the Altamira bar. The property is in great shape with views of the Pacific that truly were stunning. If you are a golfer, I highly recommend a round of golf at the Pacifico Course; their Hole 3B, "Tail of the Whale" was a lot of fun and completely unique. So many beautiful holes right along the water. The chicken tacos at the Deck Grill at the course were delicious, too! We absolutely loved our time here and cannot wait to go back.

My wife and I stayed here for five nights in March 2024. I’ll start with one of the lone positives: the service from individual employees is fantastic, true to form in Mexico… wait times can be spotty but the employees are incredibly kind and go out of their way to do anything they can for you. Andres, Jorge, Manuel, and Alberto all come to mind. That said, there are several drawbacks to this resort and there is zero chance we’d entertain returning. The culinary program leaves much to be desired and is one of the worst value props I’ve ever seen. Inflated prices are expected, but $40 USD for a sushi roll, $50 for a salad, etc. is fairly absurd unless there is quality to back it up (there isn’t). The restaurant menus are effectively expansive kids’ menus – 100 ways to do a burger or tacos, but virtually nothing requiring farm-local produce or chef-driven creativity/execution. From the stale sushi rice to the poor omelet cooks using unseasoned carbon steel pans (not their fault!) to burn your eggs in a bath of vegetable oil, the food was consistently mediocre and disappointing. We have never been to PV but in comparison, the on-site food in Cabo at several resorts (The Cape, Montage, Chileno Bay, Esperanza) is on a completely different level. The shoddy landscaping was also unexpected and diluted the overall feel of the property. I can’t recall the last time I saw so much dead grass at a resort. This isn’t a regional issue, either – we visited Susurros del Corazon (the new Auberge property) for dinner one evening and their landscaping was impeccable. It would take a wild imagination for anyone to think that the St. Regis belongs in the same stratosphere as Susurros, and I think it would be challenging to find any property in the world that is a more middling use of $2k/night. Also of note: there are only a handful of rooms with ocean views. We were upgraded to a suite w/ garden view due to Ambassador status – great room, indoor/outdoor shower, but your terrace is looking out at dirt. Also also: the gym sucks. Typically see nicer gyms in U.S. Westins. Not ideal when you are spending a week here. High-level, I think the only way this property makes sense is if you are a Marriott-loyalist coming with young children and using points / purchasing room(s) at an off-season rate.

We just got back from an AMAZING week at the St. Regis Punta Mita. My family of 5 and had the best time. Rooms were spectacular, spacious, quiet and luxurious. They also got us connecting rooms, which made the vacation even better. All 5 of us said the beds were the best we have ever slept in at a hotel. We ate at 4/5 restaurants and enjoyed all our food. They also were extremely accommodating for kids who may be picky eaters. The breakfast buffet was outstanding and something we looked forward to every morning. And I can't express how each and every staff member we encountered was friendly and attentive, especially during a busy time of year, Spring Break! I'd especially like to point out Jesus Luna who served us at the Sea Breeze Beach Club every day! Also, our butlers, Edgar, Leo and Mariana were so helpful with dinner reservations, transportation and arranging a day out to Marietas Islands. We did the hidden beach and snorkeling trip - extremely fun! Plus the easy access to multiple pools, beach and town itself made everyday fun and relaxing. I would not hesitate a second to book a trip here again! Thank you for a wonderful vacation!

Truly the best service! The new renovation is beautiful! The level of detail that goes into the service is amazing. We stayed for 3 nights, and every staff member we interacted with was pleasant and seemed happy to work there. We will definitely be back!

Favorite resort in PM! We are currently on property and having the most fabulous time! We debated between PM and going back to One & Only Cabo and we are thrilled that we chose the St Regis! We are staying in a beachfront one bedroom plunge pool and the unit is beautiful and the constant view of the ocean is stunning. Compared to our room/private pool at O&O, it is not as nice but it is still spectacular. Food overall is really good. Best salmon kale salad I have ever had in my life was at Seabreeze Restaurant poolside menu. A bit disappointed that we did the Michelin dinner event. At $1,600 USD for 2 people, the best items were the bread/corn soup and the rib tacos. The staff and Mizur representatives were fantastic.

The hotel is beautiful, the place amazing we have been there several times in years but the service is AWFUL , its been very sad to see how the Human Resources affects the whole hotel… definitely they need to change the way the whole team treats the guests and learn from the four seasons treat

If you have any complaints about this place, you need to seriously re-examine something in your life. This is as close to a perfect hotel experience as it gets. Unbelieveabley accommodating, friendly, courteous and professional staff. Impeccably clean. Elegant. Dramatic views. Incredible rooms (ours had an outdoor shower and view of the ocean). This place is quiet, serene, private and mellow. If you like Miami and clubbing, this is not the place for you. If you love peace, nature, luxury, incredible food, sunsets and butlers at your every whim, this is your spot.