Yagan House

Great value! We stayed in a private room, with access to multiple shared bathrooms, which were always available. The kitchen and free breakfast were nice. The plants and decorations made the public area comfortable and relaxing. Very friendly staff and dogs.

It was very cozy. I only stayed for a night, but the breakfast was great. And it had a lot of plants and cozy sitting areas.

Very friendly. Good WiFi. Included hot breakfast. They let us leave our luggage locked in the back while we did the O trek in Torres Del Paine. Very affordable rental equipment too!

I had a confirmed reservation, when I tried to check in, the receptionist told me that there is no reservation to be found. Showing my confirmation, she finally called ******* and confirmed they have my reservation, but didn't reflect with their system. And they were sold out the night. Nothing they can do and not offering any assistance. Nobody knows what happened.

The hostel itself was an absolute delight, beautifully designed and spotless! Breakfast was included and very pleasant. However, this experience was soured by its owner, a very unpleasant and cold host who was very rude to us during our stay. On our arrival, we inquired into the available tours, when given the choice between a full day bus tour or a trekking excursion, we chose the latter and paid. Instead of walking through the equidiste National park on our ONLY available day, we found ourselves spending some of our remaining budget sitting in a van, motion sick, with 50 year olds taking pictures of the national park through the window, all day. Understanding that this was an innocent mistake, we mentioned that there had been a mix up with the booking with the hostel owner but it soon turned hostile. She became immediately defensive, blamed it on our communication, that we booked on too late in the evening (5pm) and that it’s unusual to find space anyway, that we were incredibly rude to question her intelligence and her experience, and finally to shut up because she’d heard enough. We’re three young girls who have never encountered a problem with a host like this, and sadly ruined our experience in Puerto Natales, especially since we didn’t got to hike Torres del Paine as a result.

This is a great little motel/hostel. The hosts are very friendly and helpful, the place is very clean. The beds are amazingly comfortable (especially for a small budget hotel). There's a great kitchen that you can use to cook and there is a very adequate breakfast that will set you up for a good long day ahead. Highly recommended.

Good hostel, comfortable and clean beds, friendly owners. Great place to spend the night pre/post Torres Del Paine. Breakfast was even provided earlier she there were a number of folks headed into the park. If you don’t like dogs, not the place for you as there are multiple dogs at the hostel and come and go in the morning.

We went there to rent a sleeping bag and the place looked great so wanted to stay after the W trek. Unfortunately no beds left… but we had to prolong our stay as the ferry was late so asked there for one night and finally we could have a room. We love it! So welcoming, comfortable beds, clean, love the common space, very good breakfast. The place has a lot of charme! Would stay there again!