Marisol
28 de março de 2024
I recently had the unfortunate experience of staying at Ojo De Agua, it was far from pleasant. The condition of the hotel left much to be desired. Cracks marred the walls, furniture showed signs of rust, there was a ripped couch in the room. TV did not work. Moreover, the towels & bedsheets had noticeable stains. First time ever seeing the most dingy dirty looking towels falling apart & with an unpleasant smell. The bathroom was plagued with mold and there was untreated water damage that was evident. Water damage in the room as well. From the moment we stepped into the room, it was evident that the hotel was not properly maintained and very outdated. Cracks along the walls. The furniture, which should have provided comfort & functionality, only added to the disappointment. Rust stains adorned the chairs and lamps, detracting from any sense of cleanliness or luxury. Broken desk chair. Perhaps the most concerning aspect was the state of the bathroom. Mold crept along walls, the edges, especially under the sink cabinet creating an unsanitary environment that was both unhygienic and unpleasant. The small run down hotel reception area has a very disgustingly dirty sofa with visible stains all over. Several pool and beach furniture were broken and had filthy dirty stained ripped cushions and mattresses. It was clear that proper cleaning and maintenance were sorely lacking. Overall, my experience at Ojo De Agua was a regrettable one and I do not recommend. Only 8 pictures allowed.
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