Usuário convidado
11 de janeiro de 2024
The outdoor pool, surroundings, garden, and amenities are fantastic. We particularly enjoyed the themed architecture, landscape, and even the common bathrooms within the castle. The availability of free amenities like the billiards, table tennis, and a gym added to the overall experience. The Wifi is also okay.
However, if you have a car, be aware that parking is quite limited and occasionally locked due to its location in front of a house with a narrow gate. Clear instructions about parking are necessary, as maneuvering on the small road can be challenging. It took them a while to provide clear instructions for the parking.
There's room for improvement in cleanliness, especially with bedsheets that had a lingering smell, possibly indicating insufficient drying. Additionally, the water kettle and cups seemed like they hadn't been washed thoroughly.
Overall, my family enjoyed their stay there and with more improvements and the staff being more responsive before and during the stay would even make this place even better.
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