Upon arrival we received a welcome drink and checked in. The reception staff provided us with maps and information about the hotel and our luggage was taken to our room. I realised that when we got into our room, they had upgraded us to a fantastic deluxe suite (whether it was because I had just celebrated my birthday), but they never commented at check-in so this was a great start to the holiday. We booked on a half board basis and couldn't fault the choice and variety of food on the menu. For breakfast they have a separate menu for eggs, as well as a buffet for cooked breakfast, cold meat platter, yoghurt & fruit plus pastries and breads. For the evening they offer you a choice of 4 main courses, as well as a salad and dessert bar and wine menu. You were never rushed whilst eating and the staff were on hand to ask for anything extra you required. Breakfast can get quite busy so they use the Gourmet Club as an overflow to eat, rather than keep people waiting. The housekeeping services are excellent and staff were still around cleaning rooms into the evening. Towels were changed daily and everything was kept spotless, we couldn't fault anything. One of the bulbs had gone in our room so reported it and they sent staff up within no time at all to replace and check the rest out. Pool towels were supplied and again all the areas were kept clean and staff were available to bring drinks over. Would highly recommend a stay, we couldn't fault the staff or service !!!
Traduzir