Bahia Principe Sunlight San Felipe

Incrível escolha com tudo incluído e qualidade da comida e os funcionários foram muito simpáticos e prestativos depois de ter o pior voo e chegar tão tarde quanto às 22h45, eles nos permitiram pegar algumas bebidas no bar e nos salvaram um prato de comida no restaurante.

Canto Junior Suite - 511 - grande varanda, vista fabulosa de Mt. Tiede, além de vista para o mar. Canto Junior Suite - 1608 - sem varanda, vistas fabulosas de Mt. Tiede, ampla sala de estar com sofá-cama individual. Ignore os comentários ruins, este é um genuíno hotel 4 estrelas que é mantido muito limpo. Acolhedor, equipe de recepção mais útil Juan & Ivan Excelente, serviço de bar amigável de Monika & Borja. Atividades divertidas com Marco e Luciano. A comida está disponível praticamente o dia todo! Bom restaurante buffet de pequeno-almoço/almoço/jantar. O bar da piscina serve uma variedade de comida das 10h às 18h. 2 restaurantes à La Carte muito bons. Variedade de bebidas disponíveis no AI. A piscina principal estava limpa e quente 23C. Piscina infantil limpa 20C, Piscina infantil limpa 19C. Há um excelente e jovem salva-vidas de plantão que é excepcionalmente vigilante e mais capaz. Infelizmente (nossa única crítica principal ao hotel) espera-se que o salva-vidas distribua toalhas, enquanto estiver de serviço de salva-vidas, a cerca de 50 metros das piscinas para bebês / crianças. O resort é muito bom, com uma variedade de nacionalidades e vale a pena explorar.

Tivemos um ótimo feriado em Puerto de la Cruz. Reservamos um pacote com Jet2, então as transferências foram incluídas. Não houve uma visita de representante no resort, mas usamos empresas de viagens locais por alguns dias. O hotel foi excelente, limpo e bem conservado se um pouco cansado em alguns lugares. Os funcionários foram todos muito acolhedores e simpáticos. Estávamos em um pacote com tudo incluído e achamos a comida de alto padrão com muita variedade. A piscina estava muito fria para usar e espreguiçadeiras nem sempre estavam disponíveis. Entretenimento foi variado, mas geralmente não para o nosso gosto, mas vimos alguns bons atos. Muito o que fazer no resort, andamos muito e havia muito interesse a poucos quilômetros.

Tivemos uma ótima estadia no hotel. O quarto era adorável, comida excelente e experiência geral muito agradável. Tenho que dar um agradecimento especial à equipe que foi muito gentil e acolhedora. Especialmente os caras que administram o programa de entretenimento fizeram um trabalho fantástico, levando cada cliente em consideração como um indivíduo e realmente fazendo todos rirem e aproveitarem sua estadia. Eles definitivamente animaram os dias chuvosos!

The hotel was very clean. You couldn't fault the housekeepers at all the rooms, and public areas were very clean. We were a group of 7, and while staying and eating there, 4 of us became very ill with sickness and diarrhoea I spent 2 days in my room and felt I got very little help from the hotel even though I had told them I was being sick very badly they did bring water and towels once but didn't check in on me. The food was okay, but after being Ill I was too scared to eat, so I definitely didn't get what I paid for. Speaking to another family and a couple staying at the hotel, they had suffered too. So this definitely is a hotel issue. There is nothing for children to do here. The children's club was closed, and nothing was allowed in the pools for children to play with. The hotel is in a good location, but transfer time took way too long. Sorry, but I would not return to this hotel. But on a positive they do make you feel very special if its your birthday.

This hotel deserves for tree star MAX. Old fashioned building with cracks on floors and walls. Loose and broken tiles are normal there. I got cut on my toe on swimming pool!! I went to reception for help blooding everywhere and nobody helped me! Receptionist just passed me first aid kit saying I can use whatever I need. No interest at all. I had to look after myself without glasses. Toe was blooding so strong that I wasn't able to put any plaster on. So prepare your self that if something will happen wrong you won't get any help... Bathroom is a joke. Tube has no white paint on it and comes black what looks filthy. Loose tiles. Toilet that is not screwed to the floor and moving with you. Carpets on hallways dirty like never cleaned. All sofas in room or in front of the elevators dirty to black stains in some places. I was afraid to take a sit on sofa in our room - see pictures. Even floor in elevators were cracked! Beds? Forget about one king size or double bed. You will get two single beds joined together and sliding away with gap between them. Nightmare. This hotel is max 3 star hotel and DO NOT EXPECT 4 star standards. It looks like waiting for full renovation. The worst hotel I have ever been on Canary Island ever! Late life in hotel? Everynight bingo or terrible covers signing by low budget "artists". For 9 nights they made only two nice shows - traditional dancing show and circus. Stuff was 50/50. Some very nice and some ***holes. Food was good and I'm not able to say anything bad about it. Would I recommend this hotel? No at all. Ahh yeah. Prepare yourself for never ending queuing to elevators. Everyday we were going downstairs from 9 floor to avoid it. 5min waiting for elevator to see its full :O Similar fashion you will be queuing for dinner everyday.

I have given this hotel three stars and that’s being generous, I am a keen traveller and this hotel is very poor in customer service, the food was not great at all compared to many I have been to I would rate the food a two star, it’s in a good location close to bars and restaurants and I had a sea view. The cleaner was lovely but the restaurant team had very poor customer service. The beds are comfy but not the pillows, luckily I had bought one of my own. I would not recommend this hotel to others mainly due to its poor food and service.