Santa Fe Inn - Pueblo

Inadequate heating in freezing conditions! Had to leave property and NO REFUND!!! Establishment should be closed down!

I’m sorry, but I don’t recommend this place to anyone- very dingy and bare, and not cozy feeling at all. Not real clean. No comforter on bed. Heater didn’t work so we asked about it and she gave us a portable one, didn’t work either.. The outer grounds was awful. Just not a good feeling at all- we almost pulled out and left for something better.

It was excellent value, I don't know what people want for reasonable amt, it was clean, they were exceedingly kind and I have zero complaints. Will come again if i need to

The room that we paid for was a King size bed, which we did not get, it was a Double Bed & the toilet would'nt flush & the tub was gross & wasn't cleaned. We've been staying @ Santa Fe Inn for years WILL NOT BE STAYING THERE AGAIN!

This property is in bad shape and may be under renovation , but this should be indicated in listings. There were flies in my room that I could not get rid of, the wifi didn't work and when I asked about it I was told that it never worked in that area. The lighting was dim. There was no entry to the lobby with all transactions handled through a thick plexiglass window, creating a hostile atmosphere. The one positive was the staff, which was upbeat and welcoming even when telling me there was nothing they could do to help.

The pictures shown for this property are nothing like what you drive up too. The office is closed up only talk through a window and the pool has been closed for 3 yrs now and there is no restaurant and the Wi-Fi router was hooked up right outside my room and still there was no connection in the room. There is rooms closed up with signs on the doors that there is absestas that can cause cancer and the lady next to us said she had bugs in her room. This place is also in homeless downtown area.I wish I could share the pictures I took. Also there is no other Hotels around there to move too. This place is false selling and needs to be taken off the sight and ******* obviously doesn’t check on their customers updated info so no one is held accountable lesson learned

Roach in bathtub, black mold on bath tiles. Caulking peeling, wallpaper peeling, iron oxide stains in tub, A/c didn’t cool room, stained carpet, worn furniture, tattered bedspread, sink wouldn’t turn off, “non-smoking” room smelled like smoke, cobwebs on door handles, asbestos exposed ceiling. Something in the mattress cut my knee TWICE.

Very old room with a lot of very worn in the stains on most surfaces. Said they had to modify breakfast due to Covid but all 3 staff I saw didn’t have any face masks on. I feel they use that to just justify giving you a paper bag with a granola bar and a piece of fruit in it when the expectation is there is a full breakfast.

Excellent value for the $. If you just need a place to crash for a night or 2 this is the spot